Sr. Manager, Technical Business Development

Initial concept development, limited to approximately 5% design.

Obtaining missing project information and customer decisions.

Facilitating customer and Engineering meetings.

Coordinating internal inputs for proposals and customer responses.

Maintaining actions, risks, assumptions, open items, and milestone status.

Coordinating the commercial impact of scope changes.

Maintaining continuity from opportunity inception through release to production.

Facilitating the handoff to the factory delivery team.

Serve as technical advisor during early, exploratory, customer engagements and pursuit activities.

Lead qualification of customer requirements for data center solutions including:

Cooling systems

Modular data centers

Prefabricated infrastructure

White space solutions

Guide conceptual solution development balancing performance, cost, manufacturability, and delivery requirements.

Coordinate technical scope change efforts and assess impacts to delivery schedules, project costs, and customer commitments.

Support development of technical documentation including: Flow Charts, Layout drawings, High-Level Bills of Materials (BOMs) Compliance matrices Technical specifications

Flow Charts,

Layout drawings,

High-Level Bills of Materials (BOMs)

Compliance matrices

Technical specifications

Translate customer needs and market requirements into product enhancement recommendations.

Partner with Engineering and Product Development teams to define future product capabilities and platform strategies.

Prioritize customer-driven features and product improvements based on market demand and business value.

Build business cases supporting new product investments and technology development initiatives.

Act as the voice of the customer within the organization.

Support development of standardized solutions that improve scalability, competitiveness, and operational efficiency.

Lead technical and delivery strategy for major RFPs, RFQs, and strategic pursuits.

Evaluate technical, commercial, and execution risks associated with customer opportunities.

Develop solution strategies that optimize profitability, delivery certainty, and customer value.

Support pricing, scope definition, assumptions, and risk mitigation plans.

Contribute to contract reviews and project transition planning.

Collaborate closely with: Account Management Engineering Project Management (Plant and Field) Operations Supply Chain Project Delivery Teams

Account Management

Engineering

Project Management (Plant and Field)

Operations

Supply Chain

Project Delivery Teams

Drive alignment across departments to support customer objectives and business goals.

Facilitate resolution of technical, commercial, and operational challenges.

Establish best practices for opportunity development, program governance, and customer engagement.

Maintain deep knowledge of: Data center technologies Critical power infrastructure Cooling technologies Industry standards Competitive offerings

Data center technologies

Critical power infrastructure

Cooling technologies

Industry standards

Competitive offerings

Monitor industry trends and emerging technologies affecting customer roadmaps.

Support internal training, customer education initiatives, and sales enablement activities.

Develop and maintain strong understanding of strategic customers' technology standards, operating models, and future infrastructure plans.

Bachelor's Degree in Electrical Engineering, Mechanical Engineering, Engineering Technology, Business, or related discipline.

PMP, PgMP, MBA, or equivalent certifications considered an asset.

4+ years of experience in: Technical Business Development Program Management Product Management Sales Engineering Solutions Engineering Project Delivery

Technical Business Development

Program Management

Product Management

Sales Engineering

Solutions Engineering

Project Delivery

Experience within one or more of: Data Center Infrastructure Cooling Solutions Modular Data Centers Prefabricated Buildings OEM or Manufacturing Environments

Data Center Infrastructure

Cooling Solutions

Prefabricated Buildings

OEM or Manufacturing Environments

Proven experience managing large, multi-disciplinary customer programs and strategic accounts.

Strategic account revenue growth.

Customer satisfaction and executive relationship strength.

Successful delivery of customer programs on schedule and within budget.

Program profitability and risk management performance.

New business opportunity conversion rate.

Product roadmap influence and implementation of customer-driven enhancements.

Quality of customer handoff and execution readiness.

Cross-functional stakeholder satisfaction and team alignment.