Sr Manager, Product Development
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Key skills for this role
About the Role
Quark Expeditions seeks a Senior Manager, Product Development to lead the creation and launch of innovative polar travel products. You will shape product strategy using data and market insights, collaborate cross-functionally, and drive new experiences to market.
Key Skills for This Role
Responsibilities
- Lead end to end product development and launch activities across fleet, destinations, and guest experiences
- Build and evolve a clear product strategy informed by data, market trends, and customer insights
- Partner with Commercial, Sales, Marketing, and Operations to deliver cohesive and competitive products
- Define and improve product development processes to support efficient planning and on time launches
- Drive seasonal planning and sailing schedule reviews to ensure timely delivery to market
- Enhance onboard and off ship experiences, including expedition activities, aviation offerings, and guest services
- Identify new destination opportunities and expand product offerings aligned with brand strategy
- Develop strong internal and external partnerships to support innovation and execution
- Lead and support a high performing team, setting clear objectives and enabling growth
- Oversee procurement processes and ensure strong commercial and contractual outcomes
Requirements
- Experience leading product strategy and development in a complex, fast paced environment
- Strong track record of delivering results through structured planning and clear processes
- Experience working cross functionally with multiple stakeholders
- Background in the travel or experiential services industry
- Strong analytical skills with the ability to translate data into actionable insights
- Experience with procurement, supplier management, and contract negotiation
- Commercial awareness, including financial planning, cost analysis, and margin optimization
- Excellent communication and collaboration skills
- Ability to prioritize effectively and adapt in a dynamic environment
- Proficiency with Microsoft Office tools
Full Job Posting
Overview
- Quark Expeditions is the leading polar expedition travel company headquartered in Toronto, Canada.
- We operate cruises to Antarctica and Arctic regions on board of 3 modern polar expedition ships.
- We are looking for a Senior Manager, Product Development to join our team.
What You’ll Do
- Lead end to end product development and launch activities across fleet, destinations, and guest experiences.
- Build and evolve a clear product strategy informed by data, market trends, and customer insights.
- Partner with Commercial, Sales, Marketing, and Operations to deliver cohesive and competitive products.
- Define and improve product development processes to support efficient planning and on time launches.
- Drive seasonal planning and sailing schedule reviews to ensure timely delivery to market.
- Enhance onboard and off ship experiences, including expedition activities, aviation offerings, and guest services.
- Identify new destination opportunities and expand product offerings aligned with brand strategy.
- Develop strong internal and external partnerships to support innovation and execution.
- Lead and support a high performing team, setting clear objectives and enabling growth.
- Oversee procurement processes and ensure strong commercial and contractual outcomes.
- Use data and insights to guide decision making and continuously improve product performance.
What You’ll Bring
- Experience leading product strategy and development in a complex, fast paced environment.
- Strong track record of delivering results through structured planning and clear processes.
- Experience working cross functionally with multiple stakeholders.
- Background in the travel or experiential services industry.
- Strong analytical skills with the ability to translate data into actionable insights.
- Experience with procurement, supplier management, and contract negotiation.
- Commercial awareness, including financial planning, cost analysis, and margin optimization.
- Excellent communication and collaboration skills, with the ability to influence and build relationships.
- Ability to prioritize effectively and adapt in a dynamic environment.
- Proficiency with Microsoft Office tools and willingness to adopt new workplace technologies.
What we’ll offer
- Competitive base salary (CAD 80,000 to CAD 120,000) and bonus scheme (5% to 10%).
- Comprehensive health benefits.
- Retirement savings plan with company contributions.
- Generous paid time off allowance and birthday day off.
- Flexible hybrid working schedules.
- Parental leave and family supportive policies.
- Charity or volunteering time off.
- Group wide travel discounts.
About Quark Expeditions
- Quark Expeditions is part of Travelopia, the world’s leading experiential travel business, owned by KKR.
- We are committed to fostering a diverse, equitable, and inclusive environment.
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