indeed

Digital Product Manager

Quark Expeditions

Toronto, CAN

Full Time

Mid

Hybrid

1 weeks ago

Product ManagementUser ResearchRequirements GatheringBacklog ManagementData AnalysisCross functional Collaboration

Apply

Free

Job Fit Check

Base Career helps you apply smarter for this job.

Ready to Scan

Key skills for this role

Product ManagementUser ResearchRequirements Gathering

Smart Apply

About the Role

Quark Expeditions seeks a Digital Product Manager to shape digital experiences for polar expedition travelers. You will define product roadmaps, lead discovery, and collaborate with cross-functional teams to deliver customer-facing digital solutions.

Key Skills for This Role

Product ManagementUser ResearchRequirements GatheringBacklog ManagementData AnalysisCross functional Collaboration

Responsibilities

Partner with the Director of Website and Conversion to define and evolve the roadmap for digital experiences
Lead discovery activities to better understand customer needs, business priorities, and opportunities for improvement
Gather and document requirements that help teams deliver effective and user friendly solutions
Prioritize and maintain the product backlog to ensure work aligns with customer needs and business goals
Use customer feedback, research, and analytics to identify opportunities to improve digital experiences and conversion performance
Collaborate closely with Product, Technology, UX, and Business Analysis teams throughout the delivery process
Support successful product launches by reviewing solutions and ensuring they meet customer and business expectations
Plan and facilitate user research activities, including interviews, surveys, and usability testing
Translate insights and data into recommendations that guide product decisions
Advocate for the voice of the customer and help create experiences that are intuitive, accessible, and valuable

Requirements

Experience working on digital products, websites, platforms, or customer facing digital experiences
Experience gathering requirements, solving problems, and turning ideas into actionable solutions
Confidence conducting user research and using insights to inform decisions
Strong communication and relationship building skills
The ability to prioritize work, manage competing demands, and stay organized
A customer focused mindset and a passion for improving digital experiences
Comfort using data and analytics to support decision making
Experience collaborating with cross functional teams
Curiosity, adaptability, and a willingness to learn
Comfort working with colleagues across different locations and time zones

Full Job Posting

About the Role

Quark Expeditions is the leading polar expedition travel company headquartered in Toronto, Canada.
We are looking for a Digital Product Manager to join our team.
Reporting to the Director of Website and Conversion, you'll help shape the digital experiences that support our guests throughout every stage of their journey.
This is a hybrid role based in Toronto, with an expectation of working from the office 6 to 8 days per month.

What you'll do

Partner with the Director of Website and Conversion to define and evolve the roadmap for digital experiences that support guests and travel advisor partners.
Lead discovery activities to better understand customer needs, business priorities, and opportunities for improvement.
Gather and document requirements that help teams deliver effective and user friendly solutions.
Prioritize and maintain the product backlog to ensure work aligns with customer needs and business goals.
Use customer feedback, research, and analytics to identify opportunities to improve digital experiences and conversion performance.
Collaborate closely with Product, Technology, UX, and Business Analysis teams throughout the delivery process.
Support successful product launches by reviewing solutions and ensuring they meet customer and business expectations.
Plan and facilitate user research activities, including interviews, surveys, and usability testing.
Translate insights and data into recommendations that guide product decisions.
Advocate for the voice of the customer and help create experiences that are intuitive, accessible, and valuable.
Build strong partnerships across teams and foster alignment around priorities and goals.

What you'll bring

Experience working on digital products, websites, platforms, or customer facing digital experiences.
Experience gathering requirements, solving problems, and turning ideas into actionable solutions.
Confidence conducting user research and using insights to inform decisions.
Strong communication and relationship building skills.
The ability to prioritize work, manage competing demands, and stay organized.
A customer focused mindset and a passion for improving digital experiences.
Comfort using data and analytics to support decision making.
Experience collaborating with cross functional teams.
Curiosity, adaptability, and a willingness to learn.
Comfort working with colleagues across different locations and time zones.
Experience using AI powered tools to improve efficiency and quality.

What we'll offer

Competitive base salary (CAD 80,000 to CAD 120,000 CAD) and bonus scheme (5% to 10%)
Comprehensive health benefits
Retirement savings plan with company contributions
Generous paid time off allowance and birthday day off
Flexible hybrid working schedules
Parental leave and family supportive policies
Charity or volunteering time off
Group wide travel discounts

Apply for this job in 1 click

Skip the repetitive application forms

Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.

Trusted by over 500,000 job seekers on Base Career

Start Free Today

More jobs at Quark Expeditions

Sr Manager, Product Development

Toronto, CAN

ManagerFull Time

Quark Expeditions seeks a Senior Manager, Product Development to lead the creation and launch of innovative polar travel products. You will shape product strategy using data and market insights, collaborate cross-functio

YesterdayView →