Sr Manager, Digital Innovation
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Key skills for this role
About the Role
BC Hydro seeks a Senior Manager of Digital Innovation to lead AI strategy and deliver AI-enabled solutions. The role manages a team of 15, establishes AI governance, and drives M365 value realization.
Key Skills for This Role
Responsibilities
- Lead the execution and continuous evolution of the digital innovation strategy and roadmap
- Identify emerging AI tools and trends that can unlock new business value
- Champion a culture of experimentation, rapid prototyping, and continuous improvement
- Evaluate and prioritize digital initiatives based on impact, feasibility, and alignment with business goals
- Oversee the M365 platform to maximize business value and enable adoption of new capabilities
- Ensure platform is secure and aligned with architectural standards
- Lead management, professional, and unionized staff to ensure alignment with digital innovation goals
- Collaborate with business leaders to understand needs and co create digital solutions
- Manage vendor relationships and evaluate external partners, tools, and technologies
- Establish KPIs and success metrics for digital initiatives
- Track and manage AI costs and realization of expected business benefits
- Ensure compliance with security, privacy, and regulatory requirements
Requirements
- 7+ years in technology, digital, or AI leadership roles with experience implementing digital innovation initiatives
- Strong knowledge of AI, machine learning, cloud platforms (Azure, AWS, or GCP), automation, and emerging digital technologies
- Experience managing AI solutions as products, including lifecycle management from ideation through sustainment
- Understanding of data management, quality, and governance practices to support reliable and responsible AI deployment
- Knowledge of ethical AI practices, including fairness, transparency, and responsible use of AI in regulated environments
- Ability to anticipate trends, assess business value, make data driven decisions, and balance short term results with long term strategy
- Demonstrated ability to manage complex projects, prioritize initiatives, and deliver measurable outcomes on time and within budget
- Experience managing budgets, forecasting costs, tracking value realization, and making investment recommendations for digital initiatives
- Strong collaboration skills with the ability to influence business leaders, technical teams, and external partners
- Track record of building high performing, diverse, and inclusive teams; skilled in coaching, mentoring, and fostering innovation
- Exceptional ability to explain complex technical concepts in clear, business friendly language
- Bachelor's degree in technology, Computer Science, Engineering, or related field
Full Job Posting
About the job
- This role is accountable for advancing BC Hydro’s AI strategy by delivering AI enabled solutions that drive measurable business value and improved outcomes.
- Reporting to the Director of Digital Innovation, Platforms and Analytics, the role leads a team of approximately 15 employees and contractors.
- The Senior Manager, Digital Innovation provides both technical and strategic leadership to identify, prioritize, and respond to demand for AI solutions.
Digital Innovation & Strategy
- Lead the execution and continuous evolution of the digital innovation strategy and roadmap.
- Identify emerging AI tools and trends that can unlock new business value.
- Champion a culture of experimentation, rapid prototyping, and continuous improvement.
- Evaluate and prioritize digital initiatives based on impact, feasibility, and alignment with business goals.
Platform Leadership
- Oversee the M365 platform to maximize business value and enable adoption of new capabilities
- Ensure platform is secure and aligned with architectural standards.
Leadership & Collaboration
- Lead management, professional, and unionized staff to ensure alignment with digital innovation goals and priorities.
- Collaborate with business leaders to understand needs and co create digital solutions.
- Manage vendor relationships and evaluate external partners, tools, and technologies.
- Communicate progress, insights, and recommendations to the Director of Digital Innovation, Platforms and Analytics and key stakeholders.
Governance & Performance
- Establish KPIs and success metrics for digital initiatives
- Track and manage AI costs and realization of expected business benefits.
- Ensure compliance with security, privacy, and regulatory requirements.
- Manage budgets, resource planning, and operational processes for the digital innovation portfolio.
Culture and Values
- Embody our culture and values.
- Encourage a growth mindset and continuous learning.
- Champion diversity, equity, and belonging in all interactions.
What you bring
- Proven Leadership Experience: 7+ years in technology, digital, or AI leadership roles, with experience implementing digital innovation initiatives.
- Technical Expertise: Strong knowledge of AI, machine learning, cloud platforms (Azure, AWS, or GCP), automation, and emerging digital technologies.
- AI Product & Lifecycle Management: Experience managing AI solutions as products, including lifecycle management from ideation through sustainment, continuous improvement, and value optimization.
- Data & AI Governance: Understanding of data management, quality, and governance practices to support reliable and responsible AI deployment.
- Responsible AI Awareness: Knowledge of ethical AI practices, including fairness, transparency, and responsible use of AI in regulated environments.
- Strategic & Analytical Skills: Ability to anticipate trends, assess business value, make data driven decisions, and balance short term results with long term strategy.
- Execution & Delivery Focus: Demonstrated ability to manage complex projects, prioritize initiatives, and deliver measurable outcomes on time and within budget.
- Financial Acumen: Experience managing budgets, forecasting costs, tracking value realization, and making investment recommendations for digital initiatives.
- Relationship & Stakeholder Management: Strong collaboration skills with the ability to influence business leaders, technical teams, and external partners.
- People Leadership & Team Development: Track record of building high performing, diverse, and inclusive teams. Skilled in coaching, mentoring, and fostering innovation.
- Communication & Presence: Exceptional ability to explain complex technical concepts in clear, business friendly language.
- Educational Background: Bachelor’s degree in technology, Computer Science, Engineering, or related field; advanced degree (Master’s or MBA) is considered an asset.
What we offer
- A comprehensive benefits package
- A minimum of 15 paid vacation days
- A lifetime pension
- Flexible work model, depending on your role type
- Training and development courses
Work model
- This position is working under a Hybrid model with a minimum of 3 office days per week.
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