Sr Manager - Decision Intelligence

10+ years experience in analytics, business intelligence, strategy, or consulting at meaningful scale — ideally with hands-on analytical depth and people leadership combined.

Demonstrated player-coach experience — managing 3+ analysts or data scientists while continuing to contribute as a senior individual contributor to strategic work. Comfortable in both leadership and hands-on analytical work.

Strong commercial instinct — you understand how analytics maps to business outcomes (revenue, retention, lifetime value, unit economics, conversion).

Strategic narrative skill — you translate quantitative measurement into executive-grade communication that drives decisions, not just describes them.

Senior stakeholder influence — comfortable operating with Directors, VPs, and General Managers. Diplomatic but direct.

Excellent SQL and fluency with BI tooling (Tableau, Looker, Metabase , or equivalent). Working knowledge of semantic-layer thinking ( dbt , Cube, LookML , or equivalent).

Experience designing or owning a weekly business performance reporting cadence and a monthly business review architecture.

Comfort working in a hybrid team across time zones — explicit overlap with London and EU as a known feature of the role.

B2C subscription + B2B SaaS exposure — comfortable thinking about both segments and weaving them together.

EdTech context.

AI and transformation measurement experience.

Prior team-building or hiring track record — bringing in talent, growing analysts, and building team-level capability.

Demonstrated growth trajectory — you've taken on expanded scope as you've delivered. The function is scaling; the right person will too.

Familiarity with analytics operating models, data-driven decision practices, or building analytics functions in fast-moving environments.

Strategic Thinking — plans strategy for team and projects ( 3-9 month horizon); anticipates issues; plans for scalability; contributes to function-level direction.

Communication & Leadership — tactical day-to-day team communication; conflict resolution; makes sound talent decisions (hires, performance, promotions); coaches and develops with compassion; fosters collaboration; influences senior stakeholders.

Critical Thinking — prioritizes given impact and effort; identifies and asks tough questions; coaches reports on data-driven decision-making.

Accountability — drives repeatable results at team and project level; provides clear ownership; knows when to escalate; fully committed to objectives .

Analytics Architecture and Design — coaches team on measurement design; sets architectural standards; owns system-level measurement conversations with key stakeholders.

Cross-functional Pattern Recognition — drives conversation across teams on shared patterns; coaches team members to identify and surface patterns; weaves signals into coherent narrative.

Decision Intelligence is deliberately small and high-leverage . We are pragmatic about trade-offs, opinionated about standards, and committed to evidence over opinion. The hub is the connective layer between business teams and Executive Leadership — and as Head of Decision Intelligence, you are the connective tissue of that layer.

The function is scaling as part of broader business evolution at Busuu . The right person in this role will grow with it — expanding scope over time as the function matures.

We work hybrid across India, the UK, and the EU. The role is India-based with explicit time-zone bridging with EU/UK.