Sr Manager, Content Strategy & Operations

7+ years of experience in content strategy, content operations, editorial leadership, digital marketing, or related marketing leadership roles.

leading enterprise content planning across multiple marketing channels and campaigns.

Proven success developing scalable content operations, editorial governance, and content production processes.

managing content calendars, intake processes, prioritization frameworks, and cross-functional marketing initiatives.

Strong understanding of SEO, AI search visibility, and content strategy, with experience partnering with SEO teams to develop search-driven content programs.

working with AI-powered content platforms such as AirOps, Jasper, Writer, ChatGPT, or similar technologies.

Understanding of prompt engineering, AI-assisted content production, human quality assurance, and editorial governance.

balancing AI-generated content with brand standards, legal compliance, editorial quality, and customer experience.

managing agencies, freelancers, external content partners, and vendor relationships.

Strong understanding of multi-channel marketing, including web, SEO, email, social media, PR, paid media, and content marketing.

using content management systems, project management platforms, and collaboration tools such as Asana, Monday.com, Jira, or similar platforms.

Data-informed mindset with experience using analytics and performance reporting to optimize content strategy.

Excellent organizational, communication, and stakeholder management skills.

Demonstrated ability to lead change, improve operational efficiency, and influence without direct authority.

within multi-location, franchise, home services, retail, or other customer-centric organizations preferred.

leading or developing direct reports and fostering high-performing content teams preferred. This is a remote role open to applicants residing anywhere, except California, Arizona, Colorado, and Washington * This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. American Residential Services provides equal employment opportunities to all individuals, both applicants and employees, without regard to race, color, religion, pregnancy, gender, marital status, national origin or ancestry, citizenship status, disability, medical condition, genetic characteristics or genetic information, age, military service or veteran status, or any other characteristic protected by applicable federal, state, or local laws prohibiting discrimination. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy .