Sr. Infrastructure Manager (Cloud, IT & Security)

• A well-governed, cost-optimized Azure environment with clear ownership, monitoring, and documented architecture.
• Mature Zero Trust implementation across identity, endpoints, and network access.
• Audit-ready posture for the company’s target compliance frameworks (e.g., SOC 2 and StateRAMP/FedRAMP or ISO 27001).
• Established AI and data governance policies with active cost controls on AI tooling and token usage.
• Effective MSP and third-party provider management with defined SLAs and measurable performance.

• 8+ years in IT infrastructure, cloud operations, or a related field, including 3+ years in a lead or management role.
• Strong, hands-on experience with Microsoft Azure (required), including networking, identity (Entra ID), and core platform services.
• Proven experience managing corporate IT and endpoint fleets (laptops, MDM, identity, and access management).
• Demonstrated experience managing MSPs and third-party cloud/data-center providers such as Flexential.
• Demonstrated ability to manage cloud, infrastructure, and AI tooling/token budgets with a focus on cost optimization.
• Hands-on experience implementing Zero Trust architecture and infrastructure security controls.
• Experience supporting compliance frameworks such as SOC 2, StateRAMP or FedRAMP, and ISO 27001.
• Familiarity with AI governance and data governance practices strongly desired.

• Deep technical expertise in cloud infrastructure (Azure) and modern IT operations.
• Strong security mindset with practical knowledge of Zero Trust and compliance controls.
• Solid vendor and budget management skills, able to hold MSPs and providers accountable.
• Ability to balance reliability, security, and cost while moving quickly.
• Strong automation orientation (IaC, scripting) to drive operational efficiency.
• Excellent communication and the ability to report clearly to technical and business audiences.
• Demonstrated ability to adopt and govern AI tools responsibly, including cost and usage controls.

• Bachelor’s degree in Computer Science, Information Systems, Engineering, a related technical field, or equivalent experience.

• Microsoft Azure certification (e.g., AZ-104 or AZ-305) strongly preferred.
• Security certification (e.g., CISSP, CISM, or Azure Security Engineer) preferred.
• Compliance/audit certification (e.g., ISO 27001 Lead Implementer/Auditor) a plus.

• Experience in a regulated or high-compliance environment (e.g., FedRAMP/StateRAMP or healthcare IT).
• Experience with multi-cloud or hybrid environments alongside primary Azure.
• Experience with SIEM, EDR, and modern security operations tooling.
• Experience defining AI governance and data governance in a growing organization.
• Located in or near Memphis, TN.

Who is Intellivo?

As an industry market leader in subrogation, Intellivo empowers health plans and insurers to maximize financial outcomes by identifying and pursuing more reimbursement opportunities from alternative third-party liability (TPL) payers.

Through innovative technology, Intellivo accelerates the identification of reimbursement opportunities while completely eliminating the need to fill information gaps through ineffective and burdensome outreach to plan members.

With a 25-year history of excellence, Intellivo proudly serves more than 200 of the country’s largest health plans.

Why work for Intellivo?

Imagine a place where your talent is treasured, and excellence is rewarded.

Now imagine a collaborative culture where every voice is valued.

We are a team united by solving some of the most complex challenges on the financial side of healthcare.

• Amazing Team Members – Intellivators!
• Medical Insurance

• Industry leading health & wellness benefits
• 401(K) retirement plan

• And More!