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We are seeking an experienced Senior Technical Architect - Managed Services to work directly within enterprise clients, providing leadership, strategy, and governance for enterprise production support services across complex application ecosystems.
This role will serve as a trusted advisor to both technology and business stakeholders, helping define and mature support operating models, service management processes, and operational best practices across the full application landscape.
The ideal candidate brings deep experience building and supporting large-scale enterprise applications built on various technologies such as.NET, Python, Databricks, Azure, and modern cloud platforms, with a track record of designing and implementing robust support frameworks.
You will assess the client's current-state support capabilities, identify opportunities for improvement, and establish scalable operating models focused on reliability, stability, performance, and continuous service improvement.
Y ou will assist in defining scope and sizing of work; and anchor Proof of Concept developments.
You will provide solution architecture for the business problem, platform integration with third party services, designing and developing complex features for clients' business needs.
This role requires a blend of architecture, operations leadership, consulting expertise, and stakeholder management. In addition to driving production support strategy and operational excellence, you will help the client adopt modern capabilities such as AIOps, intelligent automation, predictive monitoring, and AI-enabled support practices to improve incident management, reduce operational risk, and enhance overall service delivery outcomes.
Perficient is always looking for the best and brightest talent and we need you!
We’re a quickly-growing, global digital consulting leader, and we’re transforming the world’s largest enterprises and biggest brands.
You’ll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.
Perficient is a private global digital consultancy providing AI, technology, and digital transformation services to enterprises.
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