Sr. Engineering Manager - Incentive Compensation Ops.

You'll lead engineering for one of Captivate's most heavily used surfaces — Incentive Compensation Operations — and help redefine it as AI-native from the ground up.

Our Incentive Compensation Operations team makes sure administrators, participants, and stakeholders can understand and engage with their compensation plans on Captivate. We own the core day-to-day experience — payouts, reporting, inquiries, statements, and more — used by hundreds of organizations and hundreds of thousands of people.

In this role, you'll lead the engineering team building these experiences, owning their delivery and the outcomes they drive for our customers and the business. You'll partner closely with Product, Design, Platform Engineering, other product teams, Customer Success, Support, and Sales.

A major focus of this role is leading the team to reenvision incentive compensation operations as AI-native — building agents that eliminate manual work, cut the time-to-resolution on plan and payout questions, and free admins from repetitive operational tasks to focus on higher-value work.

Hire, inspire, and grow software engineers at every level — from junior to staff — creating a culture of growth that keeps strong engineers doing their best work and builds the next layer of engineering leadership.

Partner with Product, Design, Customer Success, Support, Sales, and other cross-functional teams to set a clear vision, prioritize roadmaps, and shape a long-term strategy that creates value for customers and aligns with the broader organization.

Own delivery, operational excellence, and outcomes of your team's portfolio, ensuring the critical, user-facing systems you're responsible for remain performant, reliable, and secure at scale.

Provide technical leadership by setting architectural guardrails and guiding major technical decisions, without being a hands-on contributor.

Drive the reimagining of incentive compensation operations as AI-native, championing the shift from manual workflows to agent-driven ones.

Manage processes to help engineers work efficiently, effectively, and interface well with the rest of the company.

Lead by example in demonstrating and upholding Captivate's core values.

Contribute to the broader engineering leadership team, partnering with peer EMs on org-wide initiatives beyond your own team.

5+ years of experience managing software engineers, preferably in a remote-first B2B SaaS or startup environment.

8+ years of full time software development experience, preferably in product engineering or full stack roles.

A demonstrated track record of hiring and developing talent, with real investment in helping engineers grow their careers.

Strong user-focus with a track record of delivering high quality, impactful features across the full product lifecycle.

Demonstrated technical depth — comfortable diving into complex architectural problems and guiding senior engineers toward sound decisions

Genuine enthusiasm for AI-native product development, with experience — or a strong point of view — on using AI and agents to eliminate manual work and transform how users interact with complex systems.

Exceptional interpersonal and written communication skills, with a proven ability to build trust with cross-functional partners in a remote-first environment.

High ownership and a growth mindset — collaborative, humble, and comfortable operating in a fast-paced, ambiguous environment.

Comprehensive Healthcare: 100% coverage for medical, dental, and vision for all FTEs, with roughly 75% coverage for dependents.

Flexible Time Off: Flexible vacation days plus quarterly mental health days to ensure you have the space to recharge.

Annual Stipends: Dedicated funds for your professional development and caretaking needs.

Work Anniversary Bonuses: Annual bonuses to celebrate your milestones and contributions to the CaptivateIQ team that grow as your tenure does.

Retirement Savings (US-Only): A 401(k) plan to help you invest in and secure your future.

Premium Tools: The latest Apple hardware to empower you to do your best work.

Inclusive Community: Active Employee Resource Groups (ERGs) that celebrate shared identities and support our DEI goals by fostering an environment where diverse talent thrives.

Only emails from @captivateiq.com should be trusted.

We are aware of active recruitment scams using the CaptivateIQ name, in which individuals pose as our recruiters and post fake remote job openings and make fake job offers on the Internet. Please note, we will never do the following:

Attempt to correspond with a candidate using a free web-based account, such as an email address that ends in @gmail.com, @yahoo.com, @hotmail.com, etc.

Make an offer of employment without conducting multiple rounds of interviews face-to-face using secure video-conferencing technology.

Ask candidates to cash checks to buy equipment on behalf of CaptivateIQ.

Ask candidates to make a payment in order to be considered for a position.

Make early requests for candidates' personal information such as date of birth, passport details, credit card numbers, bank details and social security number, etc.

Please note that we’ll only ask for more sensitive personal information in connection with background checks after an offer is made.

Participate in an on-call rotation to provide after-hours support, ensuring timely resolution of critical issues and maintaining system uptime.