Account Development Representative, Customer Accounts

CaptivateIQ is looking for our next Account Development Representative (ADR), Customer Accounts.

In this role, you’ll focus on engaging and developing relationships within existing customer accounts to drive expansion opportunities, increase product adoption, and support long-term customer value.

You will partner closely with Customer Success and Sales to identify whitespace, run strategic outreach, surface new use cases, and help create qualified expansion opportunities.

We’ll teach you the hard skills to research, map accounts, run thoughtful multi-threaded outreach, objection-handle, and qualify expansion interest, preparing you for a future in a full-sales-cycle or account management role.

This role is ideal for ambitious, disciplined, and coachable individuals who are excited by the art and science of proactive customer growth.

CaptivateIQ is looking for our next Account Development Representative (ADR), Customer Accounts.

In this role, you’ll focus on engaging and developing relationships within existing customer accounts to drive expansion opportunities, increase product adoption, and support long-term customer value.

You will partner closely with Customer Success and Sales to identify whitespace, run strategic outreach, surface new use cases, and help create qualified expansion opportunities.

We’ll teach you the hard skills to research, map accounts, run thoughtful multi-threaded outreach, objection-handle, and qualify expansion interest, preparing you for a future in a full-sales-cycle or account management role.

This role is ideal for ambitious, disciplined, and coachable individuals who are excited by the art and science of proactive customer growth.

• Acquire in-depth knowledge of your prospects (contacts & their companies) through research that will inform your outreach strategy with relevance and story-telling
• Generate a qualified pipeline creatively to break into target accounts with cold calling, personalized emailing, and LinkedIn prospecting
• Confidently engage with Director to C-Level prospects to uncover relevant pain points and create interest in CaptivateIQ’s platform
• Represent CaptivateIQ both culturally and as a subject matter expert by clearly articulating our value proposition and differentiators
• 1+ years of SDR/BDR/ADR or customer-facing sales experience, ideally working with B2B SaaS customers.
• Bachelor’s Degree with strong academic performance and/or demonstrated leadership, or equivalent practical experience.