Sr. Director, Enterprise AI Strategy and Enablement
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Key skills for this role
About the Role
Macy's seeks a Senior Director to define enterprise AI strategy, centralize prioritization, and guide the company toward high-value AI opportunities. The role drives alignment across business and technology leaders, oversees AI Center of Excellence, and ensures responsible AI adoption.
Key Skills for This Role
Responsibilities
- Lead, mentor, and coach managers and individual contributors to raise the talent bar across the Enterprise Data & Analytics Team
- Inspire and influence senior leaders to embrace AI driven transformation across the enterprise
- Develop and communicate Macy's AI strategy and roadmap aligned with business priorities
- Build and lead a high performing AI Center of Excellence with robust enterprise governance and best practices
- Oversee the design, build, train, deploy and maintain of enterprise wide generative AI solutions
- Oversee the AI initiative portfolio to ensure delivery of scalable, impactful solutions
- Partner with business and IT leaders to identify and prioritize high value AI opportunities
- Drive organizational readiness through enablement programs, training, and change management
- Establish KPIs to measure AI impact on business outcomes, efficiency, and customer experience
- Champion responsible AI practices and lead governance through the AI Council and Task Force
- Manage team budgets and participate in financial reviews
Requirements
- 12+ years of progressive experience within scaled Business Insights & Analytics organizations
- 5+ years leading and developing high performing teams
- Deep expertise in AI/ML technologies and governance frameworks
- Strong track record of influencing executive stakeholders and driving enterprise scale AI solutions
- Retail industry experience strongly preferred
Full Job Posting
Job Overview
- The Senior Director, AI Strategy & Enablement defines Macy's enterprise AI direction by centralizing prioritization and guiding the company toward the highest value, insight driven opportunities.
- This role drives alignment across business and technology leaders, advancing the right proof of concepts through clear evaluation criteria, strong governance, and disciplined enterprise decisioning.
- It elevates colleague capability by enabling enterprise AI tools, building workforce literacy, and shaping the standards that ensure responsible and confident adoption.
What You Will Do
- Lead, mentor, coach managers and individual contributors report to this position and actively raise the talent bar across the Enterprise Data & Analytics Team.
- Inspire and influence senior leaders to embrace AI driven transformation across the enterprise.
- Develop and communicate Macy's AI strategy and roadmap aligned with business priorities to the AI council and across the organization.
- Build and lead a high performing AI Center of Excellence with robust enterprise governance and best practices.
- Oversee the design, build, train, deploy and maintain of enterprise wide generative AI solutions, including LLM integration, real time inference, and scalable ML pipelines.
- Oversee the AI initiative portfolio to ensure delivery of scalable, impactful solutions.
- Partner with business and IT leaders to identify and prioritize high value AI opportunities.
- Drive organizational readiness through enablement programs, training, and change management.
- Establish KPIs to measure AI impact on business outcomes, efficiency, and customer experience.
- Champion responsible AI practices and lead governance through the AI Council and Task Force.
- Manages team budgets and participates in financial reviews.
Skills You Will Need
- Strategic Vision & Execution: Craft and drive enterprise AI strategy aligned with business goals.
- Technical Acumen: Expert in machine learning frameworks (TensorFlow, PyTorch, scikit learn), generative AI, LLM integration, ML Engineering and ML Ops practices; advanced experience with cloud platforms (GCP), containerization, CI/CD.
- Innovation & Change Management: Lead transformation initiatives with agility and a future focused mindset.
- Collaboration & Influence: Partner across functions and influences senior stakeholders to drive adoption.
Who You Are
- 12+ years of progressive experience within scaled Business Insights & Analytics organizations, including 5+ years leading and developing high performing teams.
- Retail industry experience strongly preferred.
- Demonstrates a strong track record of influencing executive stakeholders and driving enterprise scale AI solutions.
- Possesses deep expertise in AI/ML technologies and governance frameworks.
- Exhibits strong business acumen and the ability to translate data into strategic insights.
- A lifelong learner who fosters innovation and continuous improvement.
What We Can Offer You
- Comprehensive health and wellness coverage and a 401(k) match.
- Paid time off and eight paid holidays.
- Continuous learning and leadership development.
- Merchandise discounts, performance based incentives, annual merit review.
- Employee Assistance Program with mental health counseling and legal/financial advice.
- Tuition reimbursement.
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