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Sr Developer Salesforce (Omni, Chatboard)

Better Future Solutions, Inc
, UAE
Full Time
Senior
SalesforceApexLightning AuraLWCVisual ForceSales Cloud
Free

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SalesforceApexLightning Aura
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About the Company

  • MindX360 Technologies is a startup of IT services, specializing in digital transformation and enterprise integrations.
  • We provide technology for rapid integration, digital evolution, application development, and strategic assistance to businesses.

Responsibilities

  • Candidate owns the solutions recommended. Acts as a trusted advisor to our team, other internal stakeholders, and partners.
  • Candidate possesses a deep understanding of the Salesforce platform and brings expertise working with Service and Sales Cloud solutions.
  • Lead the Salesforce team in the delivery of Sales Cloud and Service Cloud solutions.
  • Collaborate with business stakeholders to gather and translate requirements into scalable and maintainable Salesforce solutions.
  • Design, configure, and oversee the implementation of Salesforce features such as case management, lead/opportunity management, workflows, reports, and dashboards.
  • Manage the day to day operations, project tasks, and sprint planning within an Agile environment.

Qualifications

  • 6 8 years hands on experience implementing Salesforce solutions using Sales and Service platforms.
  • Strong understanding and experience with configuration and development of Apex, Apex Triggers, Lighting Aura/LWC Frameworks and Visual Force.
  • Strong understanding of Salesforce development best practices, data modeling, design patterns and design limitations.
  • Hands on experience with Salesforce Workflow Rules, Flows, case management, knowledge base, chatbot, communities and service console customization.
  • Strong understanding and hands on experience installing, configuring and customizing CTI Adapter (understanding of backend Lambdas is a plus) including CTI Flows.
  • Exceptional Communication Skills (written, verbal, interactive).

Preferred Qualifications

  • Service Cloud Consultant
  • Admin Certification, Advanced Admin
  • Platform Developer

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