Sr. Business System Analyst

It started with a simple idea: what if surgery could be less invasive and recovery less painful? Nearly 30 years later, that question still fuels everything we do at Intuitive . As a global leader in robotic-assisted surgery and minimally invasive care , our technologies—like the da Vinci surgical system and Ion —have transformed how care is delivered for millions of patients worldwide.

We’re a team of engineers, clinicians, and innovators united by one purpose: to make surgery smarter, safer, and more human. Every day, our work helps care teams perform with greater precision and patients recover faster, improving outcomes around the world.

The problems we solve demand creativity, rigor, and collaboration. The work is challenging, but deeply meaningful—because every improvement we make has the potential to change a life.

If you’re ready to contribute to something bigger than yourself and help transform the future of healthcare , you’ll find your purpose here.

Primary Function of Position

The Sr Business System Analyst will serve as a Workday Systems Analyst/Developer, combining functional and technical expertise in Workday HCM. This role will be the primary resource for Tier 2/Tier 3 technical support, configuration, interface development, and functional enhancements.

Essential Job Duties

• Convert business requirements into well-structured solutions that maximize the value of the Workday platform.
• Configure and design Workday HCM functional areas, including Core HCM, Absence, Time Tracking, Benefits, Compensation, business processes, and security.
• Develop, troubleshoot, and maintain integrations across the Workday platform.
• Build and troubleshoot custom reports, EIBs, connectors, document transforms, XSLT, calculated fields, BIRT, Workday Studio, and orchestration solutions.
• Analyze business processes, perform fit-gap assessments, and provide Intuitive business teams with cost-effective recommendations to address inefficiencies, mitigate risks, and guide process and system design.
• Develop functional specifications and collaborate with cross-functional and development teams to deliver technical solutions.
• Review and contribute to design documents, configuration documents, and functional specifications.
• Perform unit, integration, regression, and user acceptance testing.
• Support production processes and related business systems functions.
• Collaborate with IT and business teams to streamline business processes and improve technical solutions.
• Lead business user meetings to gather process details and inform effective system solutions.
• Partner with the development team during the build phase to ensure solutions meet business needs.
• Maintain business system integrity, application notes, system upgrades, changes, and user updates.
• Collaborate with on-site and offshore teams, managers, and executives to deliver high-quality solutions.
• Follow Intuitive’s change management process and assess the impact of changes across the corporate application landscape.
• Serve as a Senior Business Analyst by guiding and mentoring team members, conducting peer reviews, and recommending areas for improvement.

#LI-Hybrid

Required Skills and Experience

• Bachelor’s degree in engineering or equivalent professional experience.
• At least 8 years of Workday platform experience, including Business Systems Analyst or development experience in full-cycle implementations and support roles.
• Strong experience with Workday implementations and integrations, including ERP and third-party application integrations.
• Hands-on experience configuring new and existing Workday features, including user management, roles/profiles, permissions, custom objects, page layouts, custom fields, calculated fields, condition rules, validations, business processes, and notifications.
• Experience engaging business end users, gathering requirements, and creating detailed functional design specifications.
• Experience building and troubleshooting custom reports, EIBs, connectors, document transforms, XSLT, calculated fields, BIRT, Orchestration, and Workday Studio.
• Experience working with integration resources in a highly integrated systems environment.
• Preferred Workday Pro certifications in Integrations and HCM.
• Ability to work independently with minimal supervision.
• Ability to work effectively in a team environment and collaborate with others.
• Ability to multitask and perform well in a fast-paced environment.
• Ability to guide and mentor team members as needed.
• Ability to work independently while considering cross-functional and downstream impacts with strong attention to detail.
• Strong written and verbal communication, interpersonal, organizational, and problem-solving skills, with the ability to support non-technical end users.

Required Education and Training

• Bachelor’s degree in engineering or equivalent experience.

Working Conditions

None

Preferred Skills and Experience

Must have Skills

• Strong experience with Workday project implementations and Workday integrations platform, including integrations with ERP and third-party applications.
• Hands-on experience with configuration of new and existing Workday features, including user management, roles/profiles, permissions, custom objects, new page layouts, custom fields, calculated fields, condition rules, validations, business processes, and notifications.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate’s experience, knowledge and skills. Compensation will be based primarily on the job level at which the role is filled and the candidate’s qualifications, consistent with applicable law.