Let’s do this. Let’s change the world. As a Senior Associate IS Business Systems Analyst at Amgen, you will typically focus on designing, configuring, supporting, and optimizing Workday Benefits processes besides maintaining project documentation activities such as benefits eligibility, benefit plans, enrollment events, business processes, reporting, configuration workbooks, testing, and issue resolution. You will collaborate with cross-functional teams to gather and document system requirements, perform system testing, troubleshoot issues, and provide end-user support.
Key Responsibilities:
Design, configure, and maintain Workday Benefit plans, eligibility rules, enrollment events, coverage options, rates, and benefit groups
Configure and support benefits-related business processes, approvals, notifications, and security as per business need
Collaborate with Product Managers, HR, Benefits, Payroll and business stakeholders to ensure quality and delivery of Workday solutions
Analyze business requirements and translate them into scalable Workday solutions
Support open enrollment, life event processing, new hire enrollment, and benefits administration activities
Collaborate with Payroll, Time & Absence, Compensation, and HR teams to ensure seamless end-to-end processes
Manage testing activities, including unit testing, integration testing, UAT, and regression testing
Partner with business, third-party vendors and integration teams to support carrier feeds and benefits-related integrations
Create and maintain configuration documentation, process flows, and support procedures
What We Expect of You
We are all different, yet we all use our unique contributions to serve patients. The collaborative and detail-oriented professional we seek is a technical problem-solver and service-minded administrator with these qualifications:
Basic Qualifications
Master’s / Bachelor’s degree in Computer Science, IT or related field experience
Experience of 5 - 9 years in configuring, enhancing, and maintaining Workday HCM and Benefits module
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Strong understanding of Benefits Eligibility, Benefit Plans, Enrollment Events, Coverage Rules, Benefit Groups, Benefits Business Processes, Benefits Reporting
Experience with Benefits, Absence and Payroll modules including knowledge of payroll impacts, deductions, and benefits integrations
Strong analytical, problem-solving, and stakeholder management skills
Preferred Qualifications
Workday Benefits Certification
Experience supporting global benefits programs and complex eligibility rules
Experience with HR applications and network technologies in the Human Resources domain
Ability to work effectively in a cross-functional, matrixed organization
What You Can Expect of Us
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com
About Amgen
Pharmaceuticals & Biotech10,001+Founded 1980
Amgen is a global biotechnology company that discovers, develops, manufactures and delivers innovative medicines for serious diseases, including cancer, heart disease, inflammatory conditions and rare diseases.