Sr. Associate I, Accounts Receivable

About the Role

Key Responsibilities

• Manage overall collections/performance of assigned AR portfolio.
• Communicate with customers regularly via telephone and email for receivables management and revenue protection efforts.
• Support reduction of bad debt expense through proactive collection of aged receivables.
• Monitor payment performance and financial liquidity of existing customers.
• Identify and support resolution of invoice disputes.
• Collaborate with customers to improve AR performance and set up special credit arrangements and payment schedules.
• Support Cash Application team with payments as needed.
• Support month-end close/reporting/compliance requirements for Credit & AR.
• Solve customer and process problems of varying scope and complexity.
• Support Regional/Global AR leadership through the identification of process improvements.
• Act as SAP Subject Matter Expert and System Super User.
• Coordinate with Sales, Customer Service, and Logistics teams to resolve payment issues.

Qualifications & Experience

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
• Experience in Accounts Receivable, Credit Management, Collections, or Finance Operations.
• Strong analytical and problem-solving skills.
• Experience reviewing customer credit exposure and mitigating financial risk.
• Excellent communication and stakeholder management skills.
• Proficiency in ERP systems.
• Ability to work independently and manage multiple priorities in a fast-paced environment.
• Fluency in English; Arabic is an advantage.

What Alcon Offers

• Competitive compensation and benefits package.
• Career development and learning opportunities within a global organization.
• Collaborative and inclusive work environment.
• The opportunity to contribute to a company dedicated to improving lives through better vision.