Sr Associate, Contracts (43543)

The Sr. Associate, Contracts is responsible for the administration and processing of customer purchase orders and routine contractual documents that support revenue-generating business activities. This role reviews a high volume of customer orders to ensure alignment with WESCAM's standard commercial terms and conditions, identifies non-standard provisions for escalation, and supports the efficient acceptance and execution of customer orders.

The successful candidate will work closely with Sales, Program Management, Finance, Operations, and Legal teams to facilitate timely order processing while ensuring compliance with company policies and contractual requirements.

This position is ideal for a detail-oriented professional with strong organizational skills who is interested in developing expertise in contract administration and commercial operations within a dynamic aerospace and defense environment.

Primary Responsibilities

Review and process a high volume of customer purchase orders and order-related documentation.

Validate customer purchase orders for completeness, accuracy, and alignment with approved quotations, proposals, and business approvals.

Review customer terms and conditions against WESCAM's standard contractual and commercial requirements.

Identify, document, and escalate non-standard contractual provisions, terms, and conditions requiring further review and approval.

Support customer order acceptance and order entry activities in accordance with established policies and procedures.

Coordinate with Sales, Program Management, Finance, Operations, and Legal to resolve customer order and contract-related issues.

Maintain accurate contract, order, and customer records within applicable business systems.

Track and monitor contractual exceptions and outstanding customer actions to ensure timely resolution.

Support document retention, audit requests, and reporting requirements.

Generate routine reports and status updates related to customer order and contract administration activities.

Contribute to process improvement initiatives that enhance efficiency, compliance, and customer responsiveness.

Ensure compliance with company policies, procedures, export regulations, and contractual governance requirements.

Customer purchase orders are processed accurately and efficiently.

Deviations from WESCAM standard terms and conditions are consistently identified and escalated.

Contract and order records are maintained accurately and completely.

Internal stakeholders receive timely support enabling efficient order acceptance and execution.

Process compliance is maintained while supporting business objectives and customer satisfaction.

Contract administration activities contribute to the efficient conversion of customer orders into revenue.

Experience supporting order acceptance, contract administration, or revenue-generating customer transactions.

Experience reviewing customer terms and conditions for compliance with company standards.

Familiarity with ERP systems such as SAP, Oracle, Costpoint, or similar enterprise platforms.

Experience working in a manufacturing, aerospace, defense, or technology environment.

Knowledge of commercial contracting practices and contract lifecycle processes.

Experience working with contract management, CRM, or document management systems.

Strong attention to detail and commitment to accuracy.

Ability to effectively prioritize competing demands in a fast-paced environment.

Strong analytical and problem-solving skills.

Customer-focused mindset with the ability to build effective working relationships across functions.

Ability to learn and apply contractual, commercial, and business policies.

Professional communication skills and a collaborative approach to issue resolution.

Continuous improvement mindset with a focus on process efficiency and quality.

Experience in contract administration, customer order management, commercial operations, sales administration, or a related business function.

Experience reviewing and processing customer purchase orders and related contractual documentation.

Strong attention to detail with the ability to identify deviations from standard terms, conditions, and business processes.

Ability to manage a high volume of transactions while maintaining accuracy and meeting deadlines.

Strong organizational and time management skills.

Effective verbal and written communication skills.

Proficiency with Microsoft Office applications, including Excel, Word, and Outlook.

Ability to exercise sound judgment and escalate non-standard contractual provisions appropriately.

Ability to work independently and collaboratively in a team environment.

Bachelor’s Degree and a minimum of 2 years of prior related experience or 2 years post-Secondary/ Associates Degree and a minimum of 6 years of prior related experience.

*This posting is for a current vacancy. In the province of Ontario, Canada, the pay range for this position will be $65,000 to $85,000

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