Sr. Account Manager, Amazon Payment Services
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Key skills for this role
About the Role
Amazon Payment Services is seeking a motivated Account Manager to manage key merchants, build relationships, and drive growth. The role requires experience in building external partnerships, presenting to senior leadership, and developing scalable processes.
Key Skills for This Role
Responsibilities
- Manage day to day relationships with external partners
- Identify new opportunities to improve existing processes for merchant onboarding, growth, and management
- Be the voice for merchants to leadership as we challenge the status quo and invent on behalf of our merchants
- Work cross functionally with the business, operations, marketing, product and tech teams
Requirements
- Experience building and growing relationships with internal and external partners
- Experience communicating and presenting to senior leadership
- Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience building processes, project management, and schedules
- Experience in Sales/Business Development or Account Management roles (preferred)
- Experience working in an external client facing environment (preferred)
- Experience communicating results to senior leadership, or experience delivering results for large, cross functional initiatives/projects (preferred)
Full Job Posting
DESCRIPTION
- We are looking for a motivated, entrepreneurial, and analytical Account Manager to manage key merchants in a growing business. The ideal candidate has a terrific reputation for overachieving on goals while focusing on the customer. This is a multifaceted role, requiring the ability to manage senior
Responsibilities
- You will be expected to manage day to day relationships with external partners, while continuing to identify new opportunities to improve existing processes for merchant onboarding, growth, and management.
- You will be the voice for merchants to leadership as we challenge the status quo and invent on behalf of our merchants.
- Additionally, you will gain experience working cross functionally with the business, operations, marketing, product and tech teams.
BASIC QUALIFICATIONS
- Experience building and growing relationships with internal and external partners
- Experience communicating and presenting to senior leadership
- Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities
- Experience building processes, project management, and schedules
PREFERRED QUALIFICATIONS
- Experience in Sales/Business Development or Account Management roles
- Experience working in an external client facing environment
- Experience communicating results to senior leadership, or experience delivering results for large, cross functional initiatives/projects
- Experience in sales or account management
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