Sports Medicine Center - Head of Administration
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Key skills for this role
About the Role
Lead administrative operations, financial planning, vendor management, and process improvement in a Sports Medicine Center, ensuring efficient service delivery and compliance.
Key Skills for This Role
Responsibilities
- Lead all administrative operations including front office, scheduling support, document control, and coordination services
- Establish administrative operating models, workflows, policies, and service standards
- Support the Sports Medicine Center Director in budgeting, financial tracking, and cost control
- Oversee facility readiness, maintenance coordination, space utilization, and operational infrastructure
- Manage vendors and service providers, including contracts, SLAs, performance reviews, and issue resolution
- Oversee procurement requests, inventory coordination, stock levels, and supply availability
- Identify opportunities to streamline administrative workflows and reduce manual effort
- Ensure administrative operations comply with organizational policies, regulatory requirements, and audit standards
- Act as the central coordination point between service lines, support functions, vendors, and leadership
Requirements
- 12 16 years of experience in administrative leadership, preferably in a sports medicine or healthcare setting
- Experience in financial planning, budgeting, and cost control
- Strong vendor management and procurement skills
- Knowledge of facility management and operational infrastructure
- Excellent leadership and cross functional coordination abilities
Full Job Posting
Role Summary
- The Sports Medicine Center Head of Administration leads all administrative, non clinical, facility support, procurement, scheduling, vendor management, and operational support functions for the Sports Medicine Center.
- The role ensures that the center operates efficiently, resources are well managed, facilities are ready, and service lines receive the administrative support required to deliver excellent customer and patient experiences.
- Candidates with Sports Medicine Center Experience will be given preference.
Key Responsibilities
- Lead all administrative operations including front office, scheduling support, document control, coordination services, and operational administration.
- Establish administrative operating models, workflows, policies, and service standards.
- Ensure administrative services support the needs of sports, rehab, performance, medical, and customer facing teams.
- Monitor administrative workloads, turnaround times, and service quality.
- Resolve administrative issues that impact service delivery or customer experience.
- Support the Sports Medicine Center Director in budgeting, financial tracking, and cost control.
- Monitor administrative expenses, procurement spending, vendor costs, facility costs, and support service budgets.
- Identify cost optimization opportunities without compromising service quality or safety.
- Support financial reporting, budget variance analysis, and operational planning.
- Work with Finance to ensure accurate documentation, approvals, and cost allocation.
- Oversee facility readiness, maintenance coordination, space utilization, and operational infrastructure.
- Manage vendors and service providers, including contracts, SLAs, performance reviews, and issue resolution.
Key Performance Matrix
- Ensure uninterrupted administrative and facility support operations.
- Maintain cost control and budget discipline across administrative functions.
- Achieve strong vendor performance and SLA compliance.
- Improve administrative turnaround times and process efficiency.
- Maintain facility readiness, supply availability, and operational continuity.
- Ensure compliance with documentation, procurement, and audit requirements.
- Support improved customer and service line satisfaction.
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