Partner with account teams and Customer Success to identify customer use cases, challenges, and blockers to adoption and consumption of Managed OpenShift within new and existing customer accounts
Help remove organizational, competitive, and technical blockers to the adoption of enterprise-wide Managed OpenShift
Provide technical guidance in defining a customer-approved, enterprise-ready Managed OpenShift architecture, and contribute to Success Planning building, curation, and execution
Plan, design, and execute tailored solutions that address customer adoption blockers, leveraging additional support and resources from Red Hat as required
Provide ongoing feedback to the Managed OpenShift Product and SRE teams to help improve the product
Support the design of solutions that meet customer business and technical requirements, working directly with customers to make technical recommendations
Demonstrate consultative selling skills, designing and proposing solutions with business acumen
Identify and partner with customer champions, acting as an advocate for Cloud Services within both the customer's organization and Red Hat
Share knowledge and findings with team members to allow them to learn from your successes and mistakes
Facilitate pre- and post-sales activities including technical deep dives, proofs of concept, workshops, and internal enablement events
What you will bring
5+ years of experience as a sales engineer, consultant, IT architect, or in an equivalent customer-facing technical role within enterprise accounts
Strong knowledge of cloud services providers (AWS, Microsoft Azure, Google Cloud Platform) and their native services ecosystems
Hands-on experience with Red Hat's managed cloud services offerings, including ROSA and ARO, and solid working knowledge of Red Hat OpenShift
Solid product knowledge across the broader Red Hat portfolio, including Red Hat Enterprise Linux (RHEL), Red Hat Ansible Automation Platform, and Red Hat OpenShift Virtualization
Consultative selling skills, with the ability to design and propose solutions with business acumen
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Record of developing relationships at engineering, commercial, and executive levels throughout large enterprise IT organizations
Excellent communication, collaboration, and presentation skills
Broad understanding of the application lifecycle from development to operations (DevOps), including containers, container management and security, and CI/CD tooling
Willingness to travel as required to support account teams and customer engagements
Preferred Certifications
Relevant mid-level Red Hat certifications for specialty area (examples include RHCSDSM, RHCSDAAAP, RHCSOAD, RHCSOIA)
Public cloud certifications (e.g., AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert)
Pay Transparency
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.
Benefits ● Comprehensive medical, dental, and vision coverage ● Flexible Spending Account - healthcare and dependent care ● Health Savings Account - high deductible medical plan ● Retirement 401(k) with employer match ● Paid time off and holidays ● Paid parental leave plans for all new parents ● Leave benefits including disability, paid family medical leave, and paid military leave ● Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!
Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.
Inclusion at Red Hat Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.
Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
About Red Hat
Technology10,001+Founded 1993
Red Hat is an American software company that provides open source software products to enterprises, including its flagship Linux distribution, hybrid cloud platforms, and automation tools.