Specialist - Performance Management

Overview

Performance Cycle Administration

• Assist in coordinating and executing performance‑management cycle activities to ensure timely completion across all business units.
• Monitor and track objectives setting, mid-year, and year-end review progress to maintain adherence to timelines and standards.
• Manage the Performance Management mailbox, responding to inquiries and advising employees and line managers throughout the performance cycle.
• Support HRBPs and employees by providing guidance on framework steps, documentation requirements, and key deadlines.
• Support training and engagement initiatives by contributing ideas, assisting with presentation development, tracking attendance and feedback metrics, and preparing regular status updates.
• Consolidate calibration inputs from HRBPs and leadership sessions, ensuring approved outcomes are accurately reflected in the system.
• Support calibration session planning and design.
• Track completion status and follow up with employees and line managers to ensure timely completion of required actions and system updates.

Data Validation & Reporting

• Collect, consolidate, and maintain performance data from the HR system to support analysis and leadership reporting.
• Ensure data accuracy and completeness by performing validation checks and resolving discrepancies with HR Systems.
• Support sentiment analysis and share insights with HRBPs to inform performance discussions and drive improvement.
• Prepare required reports and coordinate rating updates in line with agreed calibration decisions.
• Generate and deliver regular dashboard updates to highlight completion rates, distribution trends, and compliance levels.

Governance & Compliance Monitoring

• Assist the in-monitoring adherence to governance, policies, and rating guidelines.
• Maintain audit documentation, evidence logs, and version‑controlled framework files to support audit reviews.
• Track and follow up on corrective actions arising from audit findings to ensure closure and governance improvement.

Continuous Improvement & Benchmarking Support

• Research and analyze performance‑management trends and internal feedback to suggest process improvements.
• Document lessons learned and process enhancements to build institutional knowledge within the CoE.
• Recommend automation or simplification measures to improve data management and reporting efficiency.

Requirements

• Bachelor’s degree in Human Resources, Organizational Development, Psychology Business Administration, or equivalent from a recognized and accredited university is required.
• 2+ years of experience in a relevant industry, preferably with majority in performance management, governance, or HR analytic.
• Data accuracy control, reporting, and governance support within HR or performance processes in complex or large organizations preferred.
• CIPD Foundation preferred.
• Demonstrated proficiency in oral and written English and Arabic.
• Performance cycle administration.
• Calibration data preparation.
• Data validation controls.
• Governance documentation.
• Reporting dashboard preparation.