Specialist Functional Analyst SAP HCM

Join CPKC’s technology team and play a key role in transforming how HR services are delivered across the organization. The Specialist Functional Analyst, SAP HCM is responsible for supporting, enhancing, and optimizing SAP Human Capital Management solutions, ensuring reliable and efficient delivery of Benefits and HR processes. Working with both business and technical stakeholders, this position drives continuous improvement initiatives, implements innovative solutions, and contributes to the success of enterprise-wide programs that support more than just systems, but the people who keep CPKC moving every day.

Maintain and support CPKC’s SAP HCM Benefits configuration, system enhancements, support pack updates, vendor interfaces, SAP Notes, and transport management

Manage incidents, service requests, and system changes through CPKC’s issue management processes, following ITIL standards and documenting resolutions, procedures, and business process updates

Gather, analyze, and document business requirements; develop functional specifications; assess application impacts; and communicate proposed solutions and changes to stakeholders

Provide SAP HCM system support and troubleshooting, collaborate with technical teams including Basis, ABAP, and PO, and independently develop sustainable solutions to prevent recurring issues

Develop, execute, and coordinate detailed test plans and test scripts using Jira and qTest, ensuring successful implementation and integration across SAP functional areas

Demonstrate strong analytical, communication, and documentation skills with the ability to troubleshoot system issues, understand enterprise-wide impacts across the SAP landscape, and deliver results under tight timelines and changing priorities

Flexible and competitive benefits package

Competitive company pension and/or retirement plans

Employee share purchase plan

Performance incentive plan

Annual fitness subsidy

Part-time studies program

Criminal history check

Education verification

Professional references

As an employee with a North American presence, the possibility does exist that the location of your position may be changed based on organizational requirements.

Becoming a qualified conductor or locomotive engineer is the single best way for a management employee to learn the business at CPKC. You may be required to obtain a certification or to maintain your current certification/qualification as a conductor or locomotive engineer.

For our U.S. applicants, CPKC is an equal opportunity/affirmative action employer, inclusive of protected veterans and individuals with disabilities. For Canadian applicants CPKC is an employment equity employer committed to the principles of employment equity and inclusion. We encourage all qualified candidates to apply including: women, Black, Indigenous, People of Color (BIPOC), members of the LGBTQ+ community and people with disabilities. Accommodations for the job application process can be provided, as appropriate, upon request. All applicant information will be managed in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA).

Req ID: 106479

Department: Information Services & Network Service Centre (NSC)

Job Type: Full-Time

Position Type: Non-Union

Location: Calgary, Alberta

Country: Canada

% of Travel: 0-10%

# of Positions: 1

Job Grade: 4

Job Available to: Internal & External

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