Spa Supervisor

This role is ideal for someone who enjoys being both a leader and an active part of the guest experience . While the Spa Supervisor will support leadership, scheduling, inventory, retail, and operational responsibilities, approximately 70% of the position will involve Spa Concierge duties , including managing appointments, answering phones, communicating with guests, supporting service recovery, and assisting with the daily needs of the Spa front desk.

At The Joseph, we look for individuals who take pride in their craft, care deeply about the guest experience, and understand that luxury service is not simply about meeting expectations—it is about anticipating needs and creating moments that feel personal, effortless, and memorable.

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members including accommodating PTO/PTO exchange, medical/dental/vision benefits, maternity/paternity leave, pet insurance, company-matched dependent care & 401k, student loan repayment program and a wide range of additional ancillary benefits. The health, happiness and well-being of our team is our top priority.

We take pride in our Guiding Principles to help define how we successfully work together. We follow them not out of duty but live by them instinctively.

Makeready LLC and its affiliated entities are proud to encourage and support an environment where everyone can be a successful team member as their true independent self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.