Spa Sales Specialist ADDISON
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Key skills for this role
About the Role
Massage Heights seeks a Spa Sales Specialist to achieve monthly sales targets through membership and gift card sales, provide exceptional guest service, and promote wellness services.
Key Skills for This Role
Responsibilities
- Achieve monthly sales targets through membership and gift card sales
- Provide exceptional service by listening, communicating, and responding to guest’s needs
- Promote the therapeutic/wellness benefits of massage therapy and skin therapy
- Educate guests confidently and effectively about services and products
- Demonstrate excellent phone etiquette with an upbeat tone and strong articulation
- Develop and maintain positive relationships with members of the team and guests
Requirements
- Exceptional guest service and communication abilities
- Previous experience in sales, retail, or guest services is required
- Proficient with basic computer software and quick to learn new systems
- Fast learner with a positive and energetic demeanor
- Strong critical thinking skills, especially in resolving customer conflicts
- Passionate about interacting with people and consistently delivering outstanding service
- Thrives in collaborative team settings
Full Job Posting
Overview
- Massage Heights is a national franchise chain of massage and skincare Retreats.
- Our brand purpose is to Elevate the Lives of the People we Touch.
- We are seeking a Spa Sales Specialist to join our team.
Responsibilities
- Achieve monthly sales targets through membership and gift card sales.
- Provide exceptional service by listening, communicating, and responding to guest’s needs.
- Promote the therapeutic/wellness benefits of massage therapy and skin therapy.
- Educate guests confidently and effectively about services and products.
- Excellent phone etiquette with an upbeat tone and strong articulation.
- Develop and maintain positive relationships with members of the team and guests.
Qualifications
- Exceptional guest service and communication abilities.
- Previous experience in sales, retail, or guest services is required.
- Proficient with basic computer software and quick to learn new systems.
- Fast learner with a positive and energetic demeanor.
- Strong critical thinking skills, especially in resolving customer conflicts.
- Passionate about interacting with people and consistently delivering outstanding service.
- Thrives in collaborative team settings.
Benefits/Perks
- Flexible Scheduling
- Growth Opportunities
- Paid Training
- Digital Workspace
- Stunning Retreats
- Massage Heights Family Fund
- Employee Discounts
- Competitive pay with commission and bonus opportunities
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