SPA ATTENDANT

Duties and Responsibilities

• Primary Responsibilities :
• Providing personalized and exceptional guest service at every given opportunity
• Meeting established up-selling and sales goals
• Sweep and mops floors
• Wipe mirrors and picture frames
• Clean sinks, toilets, sauna, and shower areas
• Dust lockers and gym equipment
• Wipe walls, doors, railings, fencing, baseboards and trim
• Pick-up garbage and empties garbage cans
• Vacuum all areas of Spa and treatment rooms
• Check and replaces supplies in washrooms as needed such as toilet paper, paper towels and tissue
• Ensure the tea and water station is fully stocked at all times
• Gathers supplies needed to perform job duties such as cleaning solutions, water, rags and spray bottles
• Ensure that all laundry items are washed, dried and folded and fully stocked into cupboards
• Cleans pool areas including stocking and clearing of towels
• Take ownership of simple requests and answer general spa and hotel questions when queried by Guests. If unable to assist, refer directly to someone who can
• Having a thorough knowledge of Lais Hotel Properties’ products and services
• Suggesting additional products and services meeting our guests’ specific preferences
• Assessing guests’ individual needs to meet standards for additional products and services
• Actively seeking ways to meet guest product or service needs
• All other duties as assigned

Professional Requirements

• Previous cleaning experience an asset
• Previous up-selling and/or sales experience is considered an asset

Personal Attributes