Sous Chef & Operations Manager
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Key skills for this role
About the Role
RoomService MENA is seeking a founding Sous Chef & Operations Manager to design and run the centralised prep system, standardise recipes, and manage procurement and delivery for a private chef service in Dubai.
Key Skills for This Role
Responsibilities
- Design and run our centralised mise en place so one chef can fire many personalised meals at once without quality loss
- Turn great dishes into documented, repeatable recipes with controlled portions and costs; protect quality and margin
- Source ingredients, packaging and consumables to each household's standards; negotiate terms; manage stock and par levels
- Recruit, schedule and brief riders; plan routes and time windows; own hot, on time delivery
- Coordinate menus, volumes and timings; lift standards; keep food safety and hygiene tight
- Run the daily rhythm end to end, be first responder when something breaks, and build the SOPs so it doesn't break twice
Requirements
- A trained chef with real kitchen experience (e.g. sous chef / chef de partie level)
- Around 6 8 years in professional kitchens (cloud kitchens, catering, restaurants or hotels) – ideally in Dubai
- Numerate and organised – comfortable with food cost, portions, stock and the numbers that matter
- Valid UAE driving licence and access to a car strongly preferred
- Food safety / HACCP awareness a plus
- Arabic alongside English a plus
Full Job Posting
ABOUT ROOMSERVICE
- RoomService gives a household its own dedicated private chef — without the cost or hassle of hiring one.
- Each customer is paired with a named chef who plans and cooks their meals fresh, to order, at mealtime — breakfast, lunch and dinner, personalised down to ingredients and macros — delivered hot.
- We make private chef quality affordable by sharing one chef across a small cluster of nearby households and running the entire operation behind them: procurement, centralised prep (mise en place), packaging and delivery.
- We've proven the experience in a pilot; now we're building the operation that scales it across Dubai.
WHAT YOU'LL OWN
- Kitchen & prep optimisation (your edge) — design and run our centralised mise en place so one chef can fire many personalised meals at once without quality loss.
- Recipe standardisation & food cost — turn great dishes into documented, repeatable recipes with controlled portions and costs; protect quality and margin.
- Procurement & supplier management (yours to start) — source ingredients, packaging and consumables to each household's standards; negotiate terms; manage stock and par levels.
- Delivery & logistics (yours to start) — recruit, schedule and brief riders; plan routes and time windows; own hot, on time delivery.
- Chef support & quality — coordinate menus, volumes and timings; lift standards; keep food safety and hygiene tight.
- Daily operations — run the daily rhythm end to end, be first responder when something breaks, and build the SOPs so it doesn't break twice.
WHAT WE'RE LOOKING FOR
- A trained chef who thinks like an operator — real kitchen experience (e.g. sous chef / chef de partie level); you know mise en place, food cost and kitchen flow, but you're as energised by running an operation as by cooking.
- A hustler with no ego about the early grind — you'd rather fix the 7am delivery yourself than wait for someone else. High energy, high ownership.
- Around 6 8 years in professional kitchens (cloud kitchens, catering, restaurants or hotels) — ideally in Dubai. We weigh what you've built and run over years on paper.
- Numerate and organised — comfortable with food cost, portions, stock and the numbers that matter.
- Ambitious and founding minded — you want to build something from zero and grow into leading the whole culinary operation.
- Valid UAE driving licence and access to a car strongly preferred; food safety / HACCP awareness a plus; Arabic alongside English a plus.
WHAT WE OFFER
- Salary circa AED 15,000/month, plus founding equity to discuss.
- A clear path to grow into leading our whole culinary operation as we scale.
- A genuine ground floor role with real ownership in an early stage company.
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