Solutions Engineer - I

Travel to customer plants and warehouses across India and Southeast Asia to set up and run live AMR demonstrations, typically 1 to 3 demos a month

Unpack, commission and map a MAG-series AMR on an unfamiliar floor within a single shift: network setup, mapping, waypoint and route configuration in syncOS, charging and docking checks

Run the demo itself in front of plant managers, operations heads and safety teams, narrating what the robot is doing and answering questions on payload, navigation, safety and charging

Diagnose and recover live on site when a floor behaves differently from the plan: reflective surfaces, poor WiFi coverage, uneven docking, changing traffic around the route

Work to site rules at all times: PPE, permit-to-work, and safe operation around forklifts, pedestrians and live production

Own the readiness of the demo fleet: batteries, chargers, magnetic tape, tote and trolley attachments, spares kit, and syncOS software versions matched to the demo scope

Test every configuration end to end at the Bengaluru facility before it ships, so no robot leaves with a known open issue

Coordinate packing, freight, customs paperwork and site access with operations for each demo, including cross-border shipments into Southeast Asia

Maintain the demo asset log and calibration records, and flag units that need refurbishment before they fail in front of a customer

Work with the sales team before each visit to understand the customer’s material flow and agree what the demo must prove: cycle time, payload, route, or integration with existing lines