Solutions Engineer at Medallia — Remote, USA | Base Career

Full Job Posting

Medallia is the pioneer and market leader in Experience Management.

Our award-winning SaaS platform, Medallia Experience Cloud, leads the market in the management of experiences, insights, and actions for candidates, customers, employees, patients, and residents alike.

We believe that every experience is a memory that can last a lifetime.

Experiences shape the way people feel about a company.

And they greatly influence how likely people are to advocate, contribute, and stay.

At Medallia, we are committed to creating a world where organizations are loved by their customers and their employees.

We empower exceptional people to create extraordinary experiences together.

Bring your whole self.

The Role In this role you will partner with Sales Executives and Enterprise Solutions Engineers to:

Understand potential business opportunities at customer prospects. This includes researching and understanding prospects' go-to-market strategies and identifying potential solution hypotheses and value drivers of Customer Experience and Employee Experience programs.
Collaborate effectively with multiple internal organizations, including Sales, R&D, Marketing, Professional Services, and the partner support ecosystem, to achieve sales objectives
Immerse yourself in Medallia’s cutting-edge technology and tackle real business problems for our clients and prospects
Gain exposure to a wide range of industries, the opportunity to specialize in a specific business vertical, and work with great colleagues from diverse backgrounds
Build your knowledge and skill-set in value-based selling
Be a critical member of the sales team, a leader, coach, and a trusted advisor for our prospects
Have the chance to own your career path as we build and grow a new team
Solution Engineers partner with the broader Sales to shape the Stakeholder Experience vision of prospect sand existing clients and present Medallia's solutions to capture every signal, analyze and predict behavior, and generate the biggest impact for our clients.
Relationship Building - Build trusted solutions advisor relationships with key strategic partners and clients.
Proposals - Create compelling written proposals in collaboration with Medallia’s Shared Services Organization, leveraging a robust internal RFP repository system and templates that describe and explain Medallia’s capabilities

Pre-Sales or Post-Sales support experience in a software/IT environment
Excellent business and technical presentation skills (remote and in-person), communication (oral & written), and relationship building skills, across all levels of management
Ability to apply strategic thinking and demonstrate understanding of requirements to execute
Proficient technical aptitude including comfort with technical concepts and ability to become a subject matter expert with new technology applications
Results-oriented, prioritizes work activities, plans and stays organized in order to meet commitments

Medallia is committed to equal pay and transparency.

The annual base salary range for this position is $128,000-$145,000.

This position is commission eligible.

Please note that the salary range information provided is a general guideline and combines all of the distinct labor markets within the US.

It is uncommon for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on a variety of factors.

Medallia considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, candidate’s work location, education/training, key skills, internal peer equity, external market data, as well as, market and business considerations when making compensation decisions.

Medallia also offers competitive health and wellness benefits, including but not limited to medical, dental, vision, 401(k), short term and long term disability, life and AD&D insurance, statutory leaves, paid parental leave, and paid holidays.

Benefits and eligibility may vary by location and role.

At Medallia, we celebrate diversity and recognize the value it brings to our customers and employees.

Medallia is proud to be an equal-opportunity workplace and is an affirmative-action employer.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law.

Individuals with a disability who need an accommodation to apply please contact us at ApplicantAccessibility@medallia.com.

For information regarding how Medallia collects and uses personal information, please review our Privacy Policies.

Solutions Engineer

Job Fit Check

Key Skills for This Role

Full Job Posting

Apply for this job in 1 click

More jobs at Medallia

Regional Director, Sales

Technical Account Manager, DXA (London)

Client Services, Senior Consultant

Client Services, Senior Consultant

Text Analytics, Senior Consultant

Text Analytics, Senior Consultant

Senior Staff Product Security Engineer, AI Security & Security Assurance

Order Management, Senior Analyst

Regional Director, Sales

Technical Account Manager, DXA (London)

Client Services, Senior Consultant

Client Services, Senior Consultant

Text Analytics, Senior Consultant

Text Analytics, Senior Consultant

Senior Staff Product Security Engineer, AI Security & Security Assurance

Order Management, Senior Analyst

Minimum Qualifications

Preferred Qualifications

About Medallia

Autofill Plugin