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As a Principal Solutions Engineer, AI Agent you will serve as the dedicated expert on AI Agent technology, a specialist resource who engages early in the sales cycle to drive and support AI Agent opportunities alongside our Core Solutions Engineering team. You bring expertise that Core SEs can pull in at the right moments, owning the AI Agent technical narrative end-to-end: from workshop facilitation and use case design through high-stakes demos and API discovery. You are a force multiplier who makes every AI Agent opportunity stronger.
As a Principal Solutions Engineer, AI Agent you will serve as the dedicated expert on AI Agent technology, a specialist resource who engages early in the sales cycle to drive and support AI Agent opportunities alongside our Core Solutions Engineering team. You bring expertise that Core SEs can pull in at the right moments, owning the AI Agent technical narrative end-to-end: from workshop facilitation and use case design through high-stakes demos and API discovery. You are a force multiplier who makes every AI Agent opportunity stronger.
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Manchester, GBR
Cresta is looking for a GTM Strategy and Operations Manager to serve as the operational and analytical partner to EMEA sales leadership. The role owns regional planning, territory design, forecasting, pipeline analytics,
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New York City, USA
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Manchester, GBR
, GBR
, USA
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5+ years in a customer-facing technical role, with at least 3–5 years in pre-sales selling to large enterprises
Hands-on experience designing, building, or selling AI Agents or agentic AI systems, including familiarity with agent frameworks, orchestration patterns, and LLM-based architectures
Practical understanding of APIs, integration patterns, and how enterprise systems connect to AI Agent workflows
Experience with Conversational AI, contact center platforms, or voice/chat automation technologies
Demonstrated ability to make complex AI concepts accessible, translating technical depth into clear business value for both technical and non-technical stakeholders
Natural workshop facilitator and collaborator, equally comfortable whiteboarding with a prospect's engineering team and presenting to a C-suite audience
Highly organized, meticulous in preparation, and relentlessly focused on delivering excellent prospect experiences
Resourceful problem-solver who can navigate ambiguity, rally internal support, and drive complex technical conversations to a clear outcome
Ability to write Python for prototyping, scripting, or demo customization is a plus
Familiarity with Salesforce.com and enterprise contact center technologies is a plus
You embody our core values
Bonus points:
2+ years of AI sales engineering experience
Experience in a high-growth startup environment
Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.
The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.
This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.
OTE Range: $220,000-$275,000 - variable & Offers Equity
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai
AI platform for enterprise contact centers that coaches agents in real time, automates quality management, and deploys virtual agents to transform customer interactions.
Visit company websiteJobs and hiring trendsUSD 220000-275000 / year
Junior · 2+ years experience
Remote
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