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Solutions Consultant, Post Sales, Mid-Market

Ramp
Toronto, CAN
Full Time
Mid
1 weeks ago
ERP SystemsNetSuiteSage IntacctMicrosoft DynamicsOracle FusionAPIs
Free

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ERP SystemsNetSuiteSage Intacct
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About the Role

  • Solutions Consultants, Post Sales at Ramp partner with Account Management to deepen and expand relationships with existing Ramp customers.
  • You'll act as the technical and financial subject matter expert across the customer lifecycle.
  • This role is focused on Commercial and Mid Market customers.

What You'll Do

  • Partner with Account Managers to demonstrate new Ramp products and features to existing customers, building the business case for expansion through customized demos and workflow illustrations.
  • Evaluate customer requirements for expansion opportunities, assessing fit through use case analysis, ROI assessments, and technical scoping.
  • Design and recommend best fit Ramp architecture — including when and how to use APIs, ERP integrations, and HRIS connectors.
  • Act as a technical advisor to customers and internal teams, guiding integration, configuration, and system design decisions without writing code directly.
  • Troubleshoot ERP and integration blockers, and guide customers through complex configuration decisions across NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion, and others.
  • Support Account Managers on technical workstreams, ensuring faster time to value during product rollouts and expansions.
  • Be a subject matter expert across accounting systems and integration partners; advocate for integration development.
  • Influence Ramp's product roadmap by channeling customer pain points and feedback to Product and Engineering teams.
  • Contribute to internal documentation, tooling, and knowledge bases that scale Ramp's ability to support integration use cases.

What You Need

  • 3+ years in Solutions Consulting, Technical Consulting, Implementation, or a similar customer facing technical role in SaaS or fintech.
  • Bachelor's degree in computer science, engineering, finance, business, or a related field.
  • Hands on familiarity with ERP systems (NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows.
  • Comfort with APIs, integration logic, and system architecture — and the ability to explain those concepts clearly.
  • Experience running product demonstrations and translating complex technical capabilities into clear business value.
  • Strong communication skills: able to guide customers toward scalable approaches.
  • Collaborative mindset; effective working cross functionally with Account Management, Product, and Engineering.
  • Thrives in ambiguity and fast paced environments; highly organized, ownership oriented, and resourceful.

Benefits available to all full time Ramp employees (Global)

  • Flexible PTO
  • Unlimited AI token usage
  • Centralized home office equipment ordering
  • Health and wellness stipend
  • Budget for intra office travel
  • Weekly coffee stipend

Compensation

  • Compensation Range: $151K $231K

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