indeed
Solutions Consultant, Post Sales, Commercial
Ramp
Toronto, CAN
Full Time
Mid
1 weeks ago
Solutions ConsultingERP Systems (NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion)APIsIntegration ArchitectureProduct DemonstrationsTechnical Communication
Free
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Solutions ConsultingERP Systems (NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion)APIs
About the Role
Ramp is hiring a Solutions Consultant for Post-Sales to partner with Account Management in deepening relationships with existing customers. The role involves technical demonstrations, ERP integrations, and acting as a subject matter expert on Ramp's financial infrastructure.
Key Skills for This Role
Solutions ConsultingERP Systems (NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion)APIsIntegration ArchitectureProduct DemonstrationsTechnical Communication
Responsibilities
- Partner with Account Managers to demonstrate new Ramp products and features to existing customers, building the business case for expansion through customized demos and workflow illustrations
- Evaluate customer requirements for expansion opportunities, assessing fit through use case analysis, ROI assessments, and technical scoping
- Design and recommend best fit Ramp architecture — including when and how to use APIs, ERP integrations, and HRIS connectors — based on each customer's existing systems and workflows
- Act as a technical advisor to customers and internal teams, guiding integration, configuration, and system design decisions without writing code directly
- Troubleshoot ERP and integration blockers, and guide customers through complex configuration decisions across NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion, and others
- Support Account Managers on technical workstreams, ensuring faster time to value during product rollouts and expansions
- Be a subject matter expert across accounting systems and integration partners; advocate for integration development in line with customer needs alongside Product and Partners
- Influence Ramp's product roadmap by channeling customer pain points and feedback to Product and Engineering teams
- Contribute to internal documentation, tooling, and knowledge bases that scale Ramp's ability to support integration use cases across a growing customer base
Requirements
- 3+ years in Solutions Consulting, Technical Consulting, Implementation, or a similar customer facing technical role in SaaS or fintech
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- Hands on familiarity with ERP systems (NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows
- Comfort with APIs, integration logic, and system architecture
- Experience running product demonstrations and translating complex technical capabilities into clear business value
- Strong communication skills
- Collaborative mindset; effective working cross functionally with Account Management, Product, and Engineering
- Thrives in ambiguity and fast paced environments; highly organized, ownership oriented, and resourceful
Full Job Posting
About Ramp
- Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends.
- We automate how over CAD 200B in annualized spend flows in and out of 70,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
- The median Ramp customer saves 5% and grows revenue 16% in their first year.
About the Role
- Solutions Consultants, Post Sales at Ramp partner with Account Management to deepen and expand relationships with existing Ramp customers.
- You'll act as the technical and financial subject matter expert across the customer lifecycle — running product demonstrations to expand customers onto new Ramp products, while bringing the depth needed to resolve complex ERP integrations, configuration challenges, and technical blockers.
- This role is focused on Commercial and Mid Market customers, supporting high growth companies with standardized financial workflows and core ERP integrations.
What You'll Do
- Partner with Account Managers to demonstrate new Ramp products and features to existing customers, building the business case for expansion through customized demos and workflow illustrations.
- Evaluate customer requirements for expansion opportunities, assessing fit through use case analysis, ROI assessments, and technical scoping.
- Design and recommend best fit Ramp architecture — including when and how to use APIs, ERP integrations, and HRIS connectors — based on each customer's existing systems and workflows.
- Act as a technical advisor to customers and internal teams, guiding integration, configuration, and system design decisions without writing code directly.
- Troubleshoot ERP and integration blockers, and guide customers through complex configuration decisions across NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion, and others.
- Support Account Managers on technical workstreams, ensuring faster time to value during product rollouts and expansions.
- Be a subject matter expert across accounting systems and integration partners; advocate for integration development in line with customer needs alongside Product and Partners.
- Influence Ramp's product roadmap by channeling customer pain points and feedback to Product and Engineering teams.
- Contribute to internal documentation, tooling, and knowledge bases that scale Ramp's ability to support integration use cases across a growing customer base.
What You Need
- 3+ years in Solutions Consulting, Technical Consulting, Implementation, or a similar customer facing technical role in SaaS or fintech.
- Bachelor's degree in computer science, engineering, finance, business, or a related field.
- Hands on familiarity with ERP systems (NetSuite, Sage Intacct, Microsoft Dynamics, Oracle Fusion) and finance/accounting workflows.
- Comfort with APIs, integration logic, and system architecture — and the ability to explain those concepts clearly to finance and operations stakeholders.
- Experience running product demonstrations and translating complex technical capabilities into clear business value.
- Strong communication skills: able to guide customers toward scalable approaches and diplomatically steer conversations when requests are misaligned with product capabilities or best practices.
- Collaborative mindset; effective working cross functionally with Account Management, Product, and Engineering.
- Thrives in ambiguity and fast paced environments; highly organized, ownership oriented, and resourceful as Ramp scales its upmarket motion.
Benefits available to all full time Ramp employees (Global)
- Flexible PTO.
- Unlimited AI token usage.
- Centralized home office equipment ordering.
- Health and wellness stipend.
- Budget for intra office travel.
- Weekly coffee stipend.
Compensation Range
- CAD 119K CAD 181K
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