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Solutions Architect - Sales - Remote US
Smile Digital Health
Remote, USA
Full-time
Senior · 5+ years experience
Remote
USD 130000-150000 yearly / year
Discovered 1 weeks ago
HL7 FHIR
Free
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HL7 FHIR
Key Skills for This Role
HL7 FHIR
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- Develop strong relationships with varying levels of strategic clients and maintain up-to-date knowledge of business objectives, vision and goals to determine client roadmap alignment with the Smile product roadmap.
- Collaborate closely with the Sales team to proactively lead the customer on their buying journey by understanding and anticipating their needs and pain points and offering impactful, persuasive solutioning.
- Provide scoping and sandbox environment support and substantiate business and technical solutions offered to existing and prospective clients.
- Create high-level IT architecture specifications and design documents along with troubleshooting and resolving issues with design.
- Assembling details and justifications for proposed solutions and presenting them to Smile’s Architecture Review Board for approval.
- Identify solutions for existing challenges or obstacles and anticipate potential future challenges.
- Support the design and migration of data to Smile’s platform while being sensitive to the customer’s business model and cultural transformation towards a Smile Health Data Fabric.
- Support and contribute to strategic customer proposals by preparing and delivering technical presentations explaining products and services to prospective strategic clients and on-going technical consultation.
- Participate in the development and execution of product demos and POCs to highlight compelling Smile capabilities.
- Collaborate closely with the Sales team to develop and implement effective account management strategies by providing subject matter expertise on a customer’s current and prospective technical needs and determine how Smile’s solution(s) can meet their business goals and objectives.
- Act as a technical liaison between customers, service engineering teams, product teams and support to bring the voice of the customer toSmile products.
- Rapidly develop and maintain a deep knowledge of Smile’s products, HL7 FHIR, market trends, customer environments and the competitive landscape.
- Collaborate cross-functionally to continuously improve product, sales and marketing from a technical perspective.
- 5-10+ years of experience leading business development, technical sales and/or customer consulting as well as contributing to the system design or architecture (architecture, design patterns, reliability, and scaling) of new and current systems.
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