Solutions Architect, Integrations (US/CA)

As a member of the Integrations Team, you’ll manage end-to-end integrations, translate technical requirements into solutions, and ensure a smooth, successful deployment. This is a hands-on role working closely with clients and internal teams, perfect for someone who thrives in fast-paced environments and enjoys solving complex problems with practical, scalable solutions.

What you’ll be doing:

Lead implementation and integration efforts for fraud and compliance products

Work closely with clients and provide end-to-end support during their onboarding process, setting our clients up for success

Own APIs, SDK documentation, integration guides, and overall support documents

Analyze clients' requirements from the technical and functional perspectives and design solutions by having a deep understanding of our system and products' capabilities

Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables

Build a deep understanding of customers' business problems, technical requirements, and success criteria so that you can provide solutions utilizing Sardine's technology

Provide product feedback to internal stakeholders as the eyes and ears on the ground

What you’ll need:

7+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, and systems analyst, working with multiple technical teams, both internal and external

3+ years of B2B SaaS experience working in the relevant domain (payment, fraud, risk, or compliance)

Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas

Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion

Advanced experience with SQL querying and JSON payload analysis

Experience with APIs specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman)

Benefits we offer:

Generous compensation in cash and equity

Early exercise for all options, including pre-vested

Work from anywhere: Remote-first Culture

Flexible paid time off and Year-end break

Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific

4% matching in 401k / RRSP - US and Canada specific

MacBook Pro delivered to your door

One-time stipend to set up a home office — desk, chair, screen, etc.

Monthly meal stipend

Monthly social meet-up stipend

Annual health and wellness stipend

Annual Learning stipend

Join a fast-growing company with world-class professionals from around the world. If you are seeking a meaningful career, you found the right place, and we would love to hear from you.

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