Solution Architect

Work directly with customers & partners to offer advisory and hands-on assistance in architecting, developing, troubleshooting and leveraging Sitecore products to align with their business outcomes.

With in-depth knowledge of Sitecore products, your responsibilities include but not limited to high-level strategic advisory, consultation, troubleshooting, project developments and hands-on tasks (e.g. building proof of concepts or configuration changes) in Sitecore technologies.

Establish and maintain trusted advisor relationships with customers, taking ownership of the technical interactions between customers and Sitecore.

Our customers range from medium to enterprise customers and work closely with IT and marketing stakeholders.

Work closely with other teams and functions within Sitecore, such as Account Executives and Customer Success Managers to help customers achieve optimal value.

Support, collaborate with and mentor team members on technical and business challenges.

Extensive knowledge of Sitecore technologies, with expertise in one or more Sitecore products (SaaS and Platform): SitecoreAI, XM/XP, Content Hub, or CDP/Personalize.

Strong background in consultancy and experience in client-facing roles.

Excellent communication skills, with the ability to effectively communicate technical concepts to business stakeholders.

Strong focus on driving business outcomes for both customers and Sitecore.

Robust time management skills and ability to handle complex context switching situations.

Passion for technologies and eagerness to learn; with a customer-centric mindset.

Possess a can-do attitude and enjoy taking on challenges and exploring the unknown.

At Sitecore, we put a lot of care and time into who we hire. We believe that in order to build the best products, we need to build high impact teams. Our recruitment process centers around what we call the Life Story interview, a conversational-style interview where we get to learn more about you.