External Communications Lead

Develop and execute external communications strategies that increase awareness of

Sitecore, its platform, customer impact, and thought leadership

Build and maintain strong relationships with key journalists, editors, and influencers across business, tech, and MarTech press

Lead proactive media outreach around company news, product launches, customer stories, data-driven announcements, and executive commentary

Partner closely with corporate communications, product marketing, customer marketing, field marketing, social media, and senior executives to develop differentiated stories and consistent messaging

Draft and edit high-quality press releases, messaging frameworks, media pitches, Q&As, executive talking points, bylines, blogs, and briefing materials

Translate technical and product-heavy topics into concise, relevant, and compelling stories for external audiences

Drive executive visibility opportunities, including media interviews, speaking engagements, contributed content, and trend commentary

Manage PR agencies and external partners, including scope, priorities, budget, performance, and results

Track, analyze, and report on coverage, message pull-through, share of voice, and overall communications impact

Support reactive communications and issues management when needed

What You Need to Succeed:

A minimum of 7 years of experience in public relations, external communications, or corporate communications

Experience both in-house and at a PR/communications agency preferred

Experience in digital experience platforms, CMS, marketing platforms, MarTech, enterprise SaaS, or related technology categories preferred

Proven media relations success and strong existing relationships with business, technology, and MarTech press

Exceptional writing and editing skills, with the ability to create content for media, executives, and thought leadership platforms Demonstrated ability to simplify complex technology and product narratives for external audiences

Experience managing people, with a track record of coaching and developing talent

Experience leading and optimizing agency relationships

Strong executive presence and confidence working with senior stakeholders

Excellent judgment, attention to detail, and ability to balance strategy with execution in a fast-paced environment

Additional Skills That Could Set You Apart:

Experience in B2B enterprise software or high-growth technology companies

Familiarity with categories such as DXP, personalization, CDP, digital asset management, content operations, AI for marketing, or commerce

Experience supporting major product announcements, customer storytelling, industry events, and executive thought leadership

Global communications experience across multiple markets

Equal Opportunities at Sitecore: Sitecore is proud to be an equal opportunity workplace. We are committed to equal employment opportunity without unlawful regard to race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, veteran status or any other local legally protected characteristic.