Software Support Analyst (Contract) 4-Month Assignment

• High School Diploma or equivalent
• Basic understanding of core accounting principles, including Generally Accepted Accounting Principles (GAAP), Accounts Payable, Accounts Receivable, accrual and cash basis accounting and financial reporting
• Familiarity with banking terminology and processes
• Experience with business payment networks (e.g., ACH/NACHA rules, wires) preferred
• 2+ years of software support experience
• Proficiency with Microsoft Office Suite
• Effective communication skills, both written and verbal
• Detail-oriented, organized, and able to multi-task
• Self-starter with a passion to exceed customer expectations, able to ramp up quickly with minimal onboarding time
• Strong analytical thinking
• Ability to understand a situation by breaking it down systematically into its component parts and identifying the relationships between the parts
• Familiarity with the Community Association Industry and Salesforce are a plus
• Available to commit to the full 4-month duration of the assignment

CINC is at an inflection point.

We are transforming an industry-leading product company into an AI-Native services organization — and this contract role is where that transformation meets the customer.

You will not be answering tickets in a queue.

Over the course of this 4-month assignment, you will be on the front lines of a platform shift, helping more than 1,000 community association management companies navigate a new way of working — built on more than 20 years of integrated platform data and powered by Cephai.

Every interaction you own is a signal that shapes our product, sharpens our service model, and deepens client trust.

If you are someone who gets energy from solving real problems fast and communicating with clarity under pressure, this is a great opportunity to make a concentrated impact with a team that is serious about building something that lasts.

This is a fixed-term, 4-month contract engagement.

CINC Systems is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.