Software Engineer, Senior B

As a Senior Software Engineer in the Upsilon India/Vaayu team, you will build and operate software that powers Blackbaud’s Engineering System Platform — an internal developer platform designed to help engineering teams move from ideation to production faster and operate reliably at scale.

You will own the design, implementation, and operation of a robust Internal Developer Platform, allowing hundreds of development teams to deploy and manage thousands of services and cloud resources.

This is a hands-on coding role (you will spend most of your time writing and reviewing code), with strong ownership in production reliability, Kubernetes operations, and observability.

What you’ll do:

· Design, build, and maintain C#/.NET microservices in a microservice architecture, focusing on reliability, scalability, and operability.

· Contribute to services that support the cloud resource lifecycle (provisioning/management/decommissioning) for Azure resources used across the company.

· Participate in production support and on-call rotation; troubleshoot incidents using standard engineering workflows and ensure high-quality follow-through.

· Use telemetry/monitoring tools (Splunk, Grafana, Azure Monitor) to debug production issues, tune alerts, and improve system observability.

· Troubleshoot and operate workloads on Kubernetes (and AKS where applicable): pods, deployments, services, node-level symptoms, and operational tooling (kubectl/diagnostics).

· Collaborate in Agile delivery, using GitHub workflows (PRs, code reviews, branching, CI/CD patterns).

· Mentor junior engineers through code reviews, pairing, and production troubleshooting practices (communication and coaching expected).

What you’ll bring:

· 6+ years of professional software engineering experience.

· Strong C# / .NET hands-on development experience (must).

· Strong Azure experience (must).

· Strong Kubernetes experience (must).

· Proven production support and troubleshooting experience, with participation in on-call rotations (must).

May need to work in rotating shifts in the future based on business requirements.

· Working knowledge of system administration (Linux fundamentals) and networking basics (DNS, TLS, routing, connectivity troubleshooting).

· Experience with Agile practices and GitHub usage (must).

· Strong communication skills and ability to work effectively with a globally distributed team, collaborating across time zones.

Nice to have:

· AKS experience (cluster operations, node pools, scaling, upgrades).

· Angular, TypeScript.

· Experience with observability and telemetry tools such as Splunk, Grafana, and Azure Monitor.

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