Software Engineer

Scale & speed : we’re handling millions of API requests per day, and growing daily. For our products that we power with our own API (e.g. Analytics), we need to store and retrieve large amounts of data in an efficient way, building elegant caching layers to reduce latency. We ship code daily and iterate quickly based on actual feedback from paying customers (they share tons!).

Operational excellence : we’re creating a reliable API layer on top of many old systems that don’t have APIs. It’s like building a skyscraper on quicksand, enforced by SLAs. We need to innovate in expanding the depth and breadth of our integrations while simultaneously increasing our development velocity. We need to be very creative in how to continually test our code and integrations, creating scalable testing frameworks that can catch edge cases and bugs across 1k+ endpoints.

Mix of back-end and front-end : we’re building front-end apps that dog-food our own APIs (e.g. Sync, Analytics). This helps us build world-class APIs because we suffer any pain present in our API. We’re building both the lego blocks and the higher-level lego models: we see what kinds of APIs our SaaS customers want, then also look at the kinds of API niceties we want for our own applications (like a caching layer, advanced filtering) and implement a combination of the two.

Variety : without knowing, you might assume adding a new integration is low-ambiguity and routine. But each integration we launch is special , completely different and posing unique challenges. This requires researching that system and its nuances in great depth before building on top of it. It’s part engineering, part archeology.