greenhouse
Software Engineer
Tower Research Capital
New York City, USA
Mid · 3–5 years experience
USD 130000-170000 / year
Discovered 1 weeks ago
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Responsibilities
- Build, maintain, and improve internal tools, data workflows, and operational web applications.
- Develop Python-based services, automation scripts, data processing jobs, and internal utilities.
- Work with business users and engineers to understand requirements, clarify ambiguity, and deliver practical software solutions.
- Design and maintain workflows for data ingestion, transformation, validation, reconciliation, and reporting.
- Write and debug SQL queries used for reporting, investigation, and operational analysis.
- Build and iterate on AI-enabled internal tools for the telco team, including an internal AI chatbot/assistant for operational support, billing investigation, documentation discovery, and workflow guidance.
- Develop AI agent workflows and integrations with internal APIs, databases, and documentation sources using patterns such as Model Context Protocol (MCP), function/tool calling, retrieval-augmented generation (RAG), and secure permission-aware access.
- Maintain backend APIs and frontend interfaces for internal applications.
- Debug issues across application code, databases, APIs, logs, configuration, and deployment environments.
- Improve reliability, observability, test coverage, documentation, and maintainability of existing systems.
- Use Git-based development workflows, code reviews, CI/CD pipelines, and deployment processes.
- Communicate progress, assumptions, risks, and blockers clearly and early.
Qualifications
- Degree in Computer Science, Engineering, Mathematics, Physics, or a related technical field, or equivalent practical experience.
- 3–5 years of professional software engineering experience.
- Strong programming skills, preferably in Python.
- Solid SQL skills and understanding of relational databases.
- Experience working with production or business-critical codebases.
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