Software Engineer - III

Responsibilities

• Spotfire & Tibco Data Virtualization administration and Systems support. Configuring and administering Spotfire Server components TIBCO Spotfire, Application Data Services and Automation Services. Managing and Migration of Spotfire contents, Security Setup, designing Information Links, setting up licenses and preferences Deploying Spotfire Packages and upgrade OS level patching to ensure the systems are InfoSec compliant. Respond to complex, escalated customer inquiries/requests for technical/operational support. Resolve complex technical matters to meet service level agreements. Analyze and/or implement corrective action for root cause analysis/fixes or corrective action of defects. May provide consultation on complex projects and is considered to be the top level contributor or specialist. Point of contact for higher level or complex issues and will work with senior levels for resolution. This position is full-time and may require after hours or on-call support including, but not limited weekends and evenings. Minimum Qualifications: Bachelor’s Degree or equivalent in Computer Science, Information Systems, or related field and over all 8+ years of IT experience and 3-5 years of relevant experience. Skills/Knowledge Must be able to demonstrate a strong understanding in the following areas: Administration of BI tools such as Spotfire, Power BI , Tibco Data Virtualization Experience configuring and administering Spotfire Server components TIBCO Spotfire, Application Data Services and Automation Services Should be familiar with Spotfire Administrative tasks, installation/configuration of servers and clients Expertise with business intelligence tools such as Tibco Spotfire, Power BI and tools, Tibco Data Virtualization, Python, Unix Scripts, etc to create dashboards. Experience in user training, resolving day to day issues and coordination with software vendor technical support Expert in the creation of dashboards, reports, information links, and teaching users how to do so Proficiency with Linux & Windows Administration. Knowledge of Postgres, MS SQL, Synapse, Oracle Databases versions Oracle; Programming using SQL and PL/SQL Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, work instructions, process maps and/or governmental regulations Ability to write reports, business correspondence, and procedure manuals Ability to effectively present information and respond to questions from a variety of internal and external customers Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists Strong communication skills both written and verbal, with ability to communicate or convey the results to audience at all levels. Maintain good working relationship with vendors. Willingness to work with required time overlap with distributed teams for important meetings, discussions, and reaching out to key stakeholders. Able to work under pressure, demanding situations, producing high quality deliverables while meeting delivery dates Must be a motivated, team player, forward-thinking individual who is able to work with minimal supervision Exercises good judgment and understanding of dependencies across multiple projects