Design, implement, test, and operate components of monitoring, alerting, telemetry, diagnostics, and operational intelligence platforms for large-scale Azure services.
Develop automation that improves incident detection, enrichment, triage, routing, mitigation, recovery, and operational communications.
Build dashboards and analytics that provide actionable visibility into service health, reliability, and customer impact.
Contribute to scalable logging, metrics, tracing, diagnostics, and audit infrastructure.
Develop deployment pipeline and release engineering capabilities, including automated validation, deployment health monitoring, operational readiness checks, safe rollout automation, and release verification.
Investigate production issues using service telemetry and diagnostics, and partner with engineers to implement durable fixes.
Participate in DevOps and livesite operations, contributing to service quality, availability, performance, and operational excellence.
Use AI-assisted engineering and automation tools to improve development, testing, incident investigation, and operational efficiency.
Collaborate with engineering, operations, and support teams to improve service supportability and the customer experience.
Follow engineering best practices for security, privacy, quality, reliability, accessibility, and inclusive product development.
Required Qualifications
Bachelor's Degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
3+ years of software engineering experience.
Experience with one or more modern programming languages such as C#, C++, Java, or Python.
Experience building, testing, shipping, and supporting production software, cloud services, distributed systems, infrastructure platforms, or operational tooling.
Experience with telemetry, monitoring, alerting, logging, metrics, tracing, diagnostics, automation, or incident-management systems.
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AI Workforce Specialist - Federal Government and Law Enforcement
Ottawa, CAN
SeniorFull-time
Microsoft is seeking a senior AI Workforce Specialist to drive adoption, customer success, and revenue growth for Microsoft cloud and Copilot solutions across Canadian federal government and law enforcement customers. Th
Microsoft is seeking a Partner Development Manager to drive strategy, performance, and execution across Channel Partners in Canada. The role manages a partner portfolio, develops go-to-market plans, enables co-selling an
Understanding of distributed systems fundamentals, cloud platforms, or service operations.
Strong problem-solving, debugging, troubleshooting, analytical, and communication skills.
Ability to independently own scoped features from design through implementation, validation, deployment, and production support.
Effectiveness at collaborating with diverse groups of people, openness to feedback, bias for action, and comfort working through ambiguity.
Preferred Qualifications
Experience with operational intelligence, site reliability engineering (SRE), production operations, or service engineering.
Experience building deployment pipelines, release orchestration systems, rollout automation, deployment health monitoring, or service validation frameworks.
Experience with service APIs, data-processing systems, event-driven architectures, or reusable infrastructure components.
Experience applying AI-assisted engineering tools, agents, or intelligent automation to coding, testing, incident investigation, or operational workflows.
Experience with search technologies, information retrieval, vector databases, retrieval-augmented generation (RAG), or AI-powered applications.
Ability to reason about distributed services and troubleshoot across application, compute, network, storage, caching, messaging, and load-balancing layers.
Experience engaging with customers or support teams to understand scenarios and resolve service issues.
Commitment to security, privacy, accessibility, responsible AI, and customer-focused engineering.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form . Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
About Microsoft
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