Software Engineer II

Microsoft is a company where passionate innovators come to collaborate, envision what can be, and take their careers to places they cannot achieve anywhere else.

This is a world of more possibilities, more innovation, more openness, and more impact.

Commercial Engineering & AI (CEAI) partners closely with stakeholders to accelerate the transformation of Microsoft’s commercial business into a frontier organization.

We bring together AI‑native engineering, modern platforms, and deep commercial insight to reimagine how work gets done - at scale and with impact.

Our mission is to unlock new ways of operating through intelligent systems while creating the conditions for our teams to do the most meaningful work of their careers.

Customer Success Engineering (CSE) within the Commercial Engineering and AI (CEAI) organization builds and manages critical products and services that Microsoft runs on.

We pursue big ideas that power transformational advances for Microsoft and its customers while helping teams work smarter, faster, and more securely every day.

We are looking for Software Engineers who are passionate about building good software and continuously learning new technologies.

If you’re excited to build, experiment, and shape the future of commercial execution with AI at the core, we invite you to apply.

• Brainstorm and identify solutions for critical business and technical problems, using AI as a thought partner to accelerate ideation, weigh alternatives, and pressure-test trade-offs
• Be innovative in identifying solutions to the functional and non-functional requirements
• Design, develop, and deploy solutions which help in improving experiences for Microsoft Industry Solutions Delivery (ISD) and Customer Experience & Success (CE&S) businesses. Use AI-assisted and agentic engineering workflows to move from idea to production faster while upholding quality, security, and reliability.
• Leverage AI Native Engineering practices and contribute to the Organizational Knowledge and Context for Agents to be more effective. Continuously curate this organizational knowledge so copilots and agents produce higher-quality, better-grounded results for the whole team.