Software Engineer, Agent Platform

Help found our New York office: Set the bar and pace for a serious builder culture unique to our New York location.

Build the agent harness: Build systems that run live customer conversations and take real actions under tight latency and reliability constraints.

Make agents measurable: Build the evaluation, observability, and tooling that help us understand how agents behave in production and improve them quickly.

Co-create with customers: Work closely with our customers to understand workflows, gather feedback, and turn pain points into features that stick.

Own end-to-end delivery: Own delivery from spec to production for systems that keep agents running around the clock.

Founder-level ownership: You run toward ambiguous problems, write clean code quickly, and thrive in autonomous work environments.

Proven product builder: 4+ years delivering user-facing software at scale; you’ve carried features through multiple release cycles.

Full-stack fluency: Comfortable with React, TypeScript, Python; experience with databases and cloud infrastructure.

AI experience (nice-to-have): Hands-on experience with LLM APIs, embeddings, or RAG patterns—or a hunger to learn fast.

Customer empathy: Track record of translating stakeholder goals into crisp technical specs and delightful products.

Excellent communicator: Able to explain architectural trade-offs to eng and business outcomes to execs.

What brings us together is our commitment to:

Live to build

Run through walls and win

Obsess over customers in each line of code

Lose sleep over the "almost perfect"

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