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Key skills for this role
Architect agents: Build and ship multi-modal AI agents that drive business impact for essential service companies.
Co‑build with customers: Work directly with enterprise stakeholders to map workflows and deploy our product to unlock immediate revenue lift.
Own end‑to‑end lifecycle: Manage everything from design to implementation to rollout, including deployment, measuring success, and iterating with customers.
Ensure scalability: Build reliable systems that support thousands of concurrent interactions with strong performance.
Run rapid experiments: Evaluate cutting‑edge text/voice models, fine‑tune, A/B test live, and iterate in tight feedback loops.
Elevate the platform: Surface patterns and opportunities across customers to inform product and engineering roadmaps.
Production experience: 2+ years building and maintaining production systems using Python (asyncio, FastAPI) and TypeScript (Node, React).
AI systems expertise: Hands-on experience with LLM, TTS and speech APIs, fine-tuning models, vector databases, RAG, and evaluation frameworks.
Performance focus: Ability to meet SLAs, resolve issues, and optimize systems for speed and reliability at scale.
Scale mindset: Experience building production monitoring and debugging systems across cloud infrastructure and databases.
Customer obsession: Comfortable engaging directly with customers to troubleshoot issues, understand edge cases, and deliver fast solutions.
What brings us together is our commitment to:
Live to build
Run through walls and win
Obsess over customers in each line of code
Lose sleep over the "almost perfect"
Skip the repetitive application forms
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Show internal locus of control
Prioritize finesse: refinement of first principles thinking, execution, and craftsmanship
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.
AI platform helping essential-service enterprises automate revenue and customer engagement.
Visit company websiteJobs and hiring trendsFull-time
Mid · 2+ years experience
Onsite
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