Software Development Engineer Principal- India

• 10+ years of software engineering and solution architecture experience, with significant exposure to AI/ML platforms and enterprise applications. • Deep expertise in Large Language Models, including Claude Sonnet, GPT-4, Gemini, and enterprise AI implementations. • Strong experience designing and implementing Retrieval-Augmented Generation (RAG) solutions, including chunking strategies, embeddings, reranking, citations, and vector search. • Expertise in prompt engineering, structured outputs, few-shot learning, and advanced AI workflow design. • Experience architecting large-scale document intelligence platforms for extraction, classification, OCR, and automation use cases. • Strong understanding of Human-in-the-Loop (HITL) workflows, confidence-threshold models, and AI quality assurance practices. • Expertise in Model Context Protocol (MCP) architecture, server design, and AI tool integration patterns. • Extensive experience with Apache Kafka, Confluent Kafka, and event-driven platform architectures. • Deep knowledge of Neo4j graph databases, schema design, ontology mapping, and graph-based intelligence solutions. • Strong programming expertise in Python, TypeScript/Node.js, SQL, and scripting technologies. • Experience with Azure APIM, Entra ID, OAuth2, RBAC, and enterprise security frameworks. • Hands-on experience with GCP Vertex AI, model deployment, orchestration, and cloud-native AI solutions. • Familiarity with modern AI tooling such as LlamaIndex, LlamaParse, LlamaExtract, embedding models, and Claude APIs. • Experience working within mortgage servicing, loan origination, financial services, or other regulated environments is strongly preferred. • Strong leadership, communication, stakeholder management, and mentoring skills with the ability to influence technical direction across teams.

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Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Hybrid workplace options, Group Medical Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexi Benefit Plan, Food@Work, Career Pathing, Focus Time Fridays and much, much more!

Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles.

Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future.

Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.