Software Demonstrator (Broadband)

NISC develops and implements enterprise-level and customer-facing software solutions for over 1200+ energy cooperatives and communication organizations across North America.

Our mission is to deliver technology solutions and services that are Member-focused, quality-driven and valued-priced.

We exist to serve our Members and help them serve their communities through our innovative software products, services and outstanding customer support.

We are an AI-forward company committed to being a technology leader in our industry.

NISC has been ranked in ComputerWorld’s Best Places to Work for 23 years, and we are looking for qualified individuals to join our team.

Summary: The Technical Sales Specialist (Software Demonstrator) is responsible for providing prospective Members/Customers, Sales Managers and Account Managers assistance to further advance NISC's Broadband solutions, primarily through demonstrating and explaining NISC Software Solutions.

You will interact with other technical and support specialists throughout the organization and provide customers and sales managers with technical product advice, responses to requests for proposals, product demonstrations and representation of NISC to new and existing members.

Essential Duties: Prepare and perform NISC product demonstrations to prospective and current Member/Customers, with a focus on Broadband Operations, including Work Management and Mapping & Staking.

This position offers opportunity for performing demonstrations in Service and Financial solutions as well.

Assist in development of customized demonstration and scenarios based on system requirements.

Stage and test demonstrations and demonstration environments.

Assist in responding to proposals and providing feedback on requirements.

Maintain a strong level understanding of assigned software solutions.

Facilitate and follow up with members and prospects on basic to moderate level in complexity requests and procedures.

Develop future demonstrations based on software releases.

Document functionality issues, questions, requests, or other feedback from members or prospective members.

Review software release notes, assist with sales channel enablement, and product launches.

Assist sales team on contract, statement of work and professional services transition.

Perform work duties outside of regular business hours, on an as needed basis, to meet internal and/or customer needs.