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Soft Services Consultant
Dussmann-Ajlan & Bros
Riyadh, KSA
Full-time
Mid-Senior
Onsite
Discovered Yesterday
Soft services operationsFacilities managementCleaning servicesHospitality servicesLandscaping servicesService performance analysis
Free
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Soft services operationsFacilities managementCleaning services
Role Overview
The Soft Services Consultant is a full-time, on-site role based in Riyadh.
The role oversees and optimizes cleaning, hospitality, front-of-house, landscaping, and support services.
Key Skills for This Role
Soft services operationsFacilities managementCleaning servicesHospitality servicesLandscaping servicesService performance analysis
Full Job Posting
Role Overview
The Soft Services Consultant is a full-time, on-site role based in Riyadh.
The role oversees and optimizes cleaning, hospitality, front-of-house, landscaping, and support services.
Service Delivery and Consulting
- Assess client needs, analyze service performance, and develop improvement plans aligned with contracts and company standards.
- Coordinate with operations teams, prepare service reports, consult with clients, and resolve service issues.
- Oversee providers and associated staff to ensure complete, compliant, and satisfactory work-scope delivery.
- Manage KPIs and service metrics to drive continuous improvement and high delivery performance.
Quality, Compliance, and Reporting
- Implement PMS procedures, observations, and non-conformance reporting for contractual, SLA, health, safety, and environmental compliance.
- Review provider submissions and prepare client-side reports that highlight performance and operational risks.
- Conduct inspections and audits, identify deficiencies, and recommend corrective actions.
- Manage non-conformities through corrective action, verification, documented evidence, and closure.
Landscaping and Sustainability
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