Soft Services and Logistics Supervisor

Overview

Your Role

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• Assist in the day to day running of the soft services, pest control and waste management operation, ensuring continuous responsibility for providing a safe, quality, and cost-effective service.
• Ensure that the community furniture and assets are managed and stored properly.
• Review service requests related to his services to identify repetitive issues and provide action plans to resolve it.
• Oversee project work and report any discrepancies to the Community Manager.
• Oversee the Skips waste collection and keep track of the daily collection.
• Manage the Nursery Facility in KAPSARC and ensure the upkeep of the area.
• Manage the composting and mulching activities.
• Investigate complaints, implement service requests and maintain a service request tracking system.
• Make sure that all service requests belonging to the service are closed on time.
• Manage Cient Furnished Equipments and report any type of deficiency on the spot.
• Coordinate with the stakeholders to ensure resolution of pending tasks.
• Develop a working knowledge of client work processes, workplace culture and policies essential for effective tenant service delivery.
• Ensure a safe working environment.
• Manage subcontractor's performance by ensuring proper service delivery.
• Identify opportunities for continuous improvement.
• Prepare weekly and monthly reports.
• Maintain waste management master sheet and assist the sustainability engineer when necessary.
• Ability to maintain the highest level of confidentiality.
• High sense of ownership.
• Proficient personal computer skills, including Microsoft Office.
• Excellent interpersonal, written, and oral communication skills.
• Ability to work in a team-fostered environment.
• Ability to prioritize and organize work.
• About you
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• University degree.
• Previous FM experience is a must.
• Waste Management Experience is a must.
• Knowledge and understanding of facility management environment.
• Knowledge, understanding, and compliance with policies and procedures.
• English – written and Oral.
• Arabic - A definite advantage.
• Rewards & benefits
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• Explore the rewards and benefits that help you thrive – at every stage of your life and your career.
• This includes:
• Tax-free salary.
• Life insurance coverage.
• Medical insurance.
• Annual leave balance.
• Company gratuity scheme.
• Discretionary bonus program.
• Annual flight contribution.
• Transportation & housing allowances.
• Employee Wellbeing Program: 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.
• Seize every opportunity to sharpen your skills, expand your expertise, and be recognized for the impact you make.

About AtkinsRéalis