Soft Service Supervisor
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
Role Overview
The Soft Services Supervisor ensures a safe, clean, and well-maintained environment for clients, tenants, and visitors.
The role oversees daily soft services operations, leads site teams, maintains service quality, ensures health and safety compliance, and supports customer satisfaction and facility-management objectives.
Key Skills for This Role
Full Job Posting
About Six Construct
Six Construct is a subsidiary of the BESIX Group and a Belgian construction company operating in the Middle East.
The company works on commercial and residential buildings, sport and leisure facilities, infrastructure, and marine-related projects.
Why This Role Matters
The Soft Services Supervisor ensures a safe, clean, and well-maintained environment for clients, tenants, and visitors.
The role oversees daily soft services operations, leads site teams, maintains service quality, ensures health and safety compliance, and supports customer satisfaction and facility-management objectives.
Core Responsibilities
- Supervise cleaning, housekeeping, waste management, pest control coordination, landscaping, and janitorial services.
- Lead staff, deploy manpower, monitor attendance and performance, allocate tasks, and provide training and guidance.
- Inspect site areas and monitor delivery against service standards, SLAs, contracts, and client expectations.
- Enforce health, safety, and hygiene procedures, including correct use of PPE, equipment, and cleaning chemicals.
- Coordinate with facility teams, subcontractors, helpdesk functions, and clients to maintain smooth service delivery.
- Resolve client requests, complaints, and feedback while monitoring supplies, consumables, chemicals, and equipment.
- Maintain housekeeping, waste segregation, records, inspection reports, attendance logs, and service documentation.
- Prepare reports, support audits and inspections, and assist with emergencies, events, VIP visits, KPIs, and contractual obligations.
Qualifications
- Bachelor's degree.
- Facility Management or Hospitality background is preferred.
- 3–5 years of experience in soft services within Facility Management.
- Knowledge of cleaning standards, chemicals, and equipment.
- Computer skills including reporting, emails, and CMMS.
- Strong supervision, communication, and customer service skills.
- BICS certification and a UAE driving license.
Why You’ll Enjoy Working with Us
- Competitive benefits and a positive workplace culture.
- Opportunity to work with a leading international construction group on large-scale Middle East projects.
- Collaborative, diverse, and professional work environment with career growth and development opportunities.
- Training programs and additional benefits offered with monthly remuneration.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at BESIX Middle East & Africa
Junior Legal Counsel (UAE Nationals Only)
Dubai, UAE
The employer is seeking a Junior Legal Counsel to support contracts, tenders, governance, dispute management, legal research, and document preparation within a construction and infrastructure group. The role suits a rece
Emiratisation & HR Business Partner (UAE Nationals Only)
Dubai, UAE
The employer is seeking an HR Business Partner to lead Emiratisation strategy, recruitment, development, retention, and employee relations for UAE National talent. The role also supports HR business partnering, site enga
Building Management System Operator
Abu Dhabi, UAE
The employer is seeking a Building Management System Operator to monitor and operate BMS and connected building services. The role responds to alarms, supports maintenance and energy-efficiency activities, maintains reco
Receptionist (UAE Nationals Only)
Dubai, UAE
Six Construct is seeking a Receptionist to manage front desk operations and provide administrative support in a professional office environment. The role includes visitor reception, inbox management, employee documentati
Junior Legal Counsel (UAE Nationals Only)
Dubai, UAE
Emiratisation & HR Business Partner (UAE Nationals Only)
Dubai, UAE
Building Management System Operator
Abu Dhabi, UAE
Receptionist (UAE Nationals Only)
Dubai, UAE