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About the Role
Job Title: Social Media & Administrative CoordinatorJob Summary The ideal candidate will manage Softdot’s digital presence, create professional-grade content, and provide high-level administrative support to ensure seamless daily operations.
Key Skills for This Role
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Overview
Job Title: Social Media & Administrative CoordinatorJob Summary
The ideal candidate will manage Softdot’s digital presence, create professional-grade content, and provide high-level administrative support to ensure seamless daily operations.
This role is perfect for a highly organized professional who is creative, detail-oriented, and thrives in a fast-paced corporate environment.
Social Media & Content Creation
- Create engaging photo, video, and graphic content for Instagram, Facebook, LinkedIn, and other platforms.
- Plan and execute social media content calendars and digital marketing campaigns.
- Capture high-quality images and video content of office operations, events, and professional achievements.
- Write creative, persuasive captions and promotional copy that align with our brand voice.
- Maintain brand consistency and a professional corporate aesthetic across all digital channels.
- Monitor engagement and provide timely, professional responses to client inquiries.
- Design professional flyers, brochures, digital posters, and other marketing collateral using Canva or similar tools.
Administrative Duties
- Support daily office operations and administrative workflows.
- Handle incoming client inquiries via phone, email, and social media with a professional and helpful demeanor.
- Manage client documentation, onboarding records, and digital filing systems.
- Coordinate internal schedules, client meetings, and appointments.
- Support management with operational tasks, reporting, and business process documentation.
- Facilitate clear communication between different departments to ensure client satisfaction.
Requirements
- Proven experience in social media management, content creation, or corporate administration.
- Strong proficiency in Instagram, Facebook, LinkedIn, and Canva.
- Basic photography and video editing skills (e.g., CapCut, Adobe Express, or equivalent).
- Excellent written and spoken English; strong copywriting skills are a significant plus.
- Exceptional communication and interpersonal skills.
- Highly organized, proactive, and capable of managing multiple tasks in a professional environment.
- Professional presentation and a service-oriented mindset.
- Ability to work both independently and collaboratively within a team.
- Previous experience in business consultancy, finance, or corporate services is an advantage.
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