linkedin
Sitecore CMS manager
RR.T
Dubai, UAE
Full Time
Manager
3 weeks ago
SitecoreContent ManagementContent GovernanceStakeholder EngagementDigital Accessibility (WCAG)UX
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanKey skills for this role
SitecoreContent ManagementContent Governance
About the Role
RR.T is seeking a Sitecore CMS Manager to govern and operate the organization's Sitecore content management platform. The role focuses on content governance, platform standards, stakeholder coordination, and continuous improvement, working closely with ICT teams.
Key Skills for This Role
SitecoreContent ManagementContent GovernanceStakeholder EngagementDigital Accessibility (WCAG)UX
Responsibilities
- Act as the business platform owner for Sitecore, representing user, content, and organisational needs
- Oversee the day to day business operation of the CMS, ensuring content stability, quality, and reliability
- Coordinate CMS related incidents, risks, and issues with ICT and vendors, including business impact assessment and escalation
- Participate in release, change, and risk forums as the CMS business representative
- Monitor CMS usage and performance from a content and user perspective
- Support content authors and editors by providing guidance, training, and best practice documentation
- Ensure content quality, consistency, and accuracy across the Sitecore platform
- Act as an escalation point for content related issues and risks
- Work closely with development, design, digital, UX, content, communications, and ICT teams to align CMS capabilities with business needs
- Coordinate and manage relationships with external vendors and delivery partners
- Translate business, policy, and user needs into clear CMS requirements for technical teams
- Identify opportunities to improve content processes, authoring experience, and platform effectiveness
Requirements
- Demonstrated experience managing, governing, or owning a CMS platform (preferably Sitecore) in a complex or regulated environment
- Strong understanding of government digital standards, including accessibility (WCAG), privacy, and content governance
- Ability to operate effectively in a shared ownership model, influencing outcomes without full technical control
- Strong stakeholder engagement, documentation, and communication skills
- Familiarity with UX, content design, and digital service delivery practices
- Exposure to Sitecore architecture, terminology, and cloud based CMS models
- Understanding of change, release, and risk management processes
- Relevant tertiary qualification in digital, communications, information technology, or a related field, or equivalent experience
- Sitecore certification (desirable)
Full Job Posting
Role Purpose
- The Sitecore CMS Manager is responsible for the governance and effective operation of the organisation’s Sitecore content management platform.
- The role ensures that digital content is secure, accessible, reliable, and aligned with government digital, accessibility, privacy, and information management standards.
- The role sits outside the IT department and acts as the business owner of the Sitecore CMS, working in close partnership with ICT teams.
Key Responsibilities
- Act as the business platform owner for Sitecore, representing user, content, and organisational needs.
- Oversee the day to day business operation of the CMS, ensuring content stability, quality, and reliability.
- Coordinate CMS related incidents, risks, and issues with ICT and vendors, including business impact assessment and escalation.
- Participate in release, change, and risk forums as the CMS business representative.
- Monitor CMS usage and performance from a content and user perspective.
- Support content authors and editors by providing guidance, training, and best practice documentation.
- Ensure content quality, consistency, and accuracy across the Sitecore platform.
- Act as an escalation point for content related issues and risks.
- Work closely with development, design, digital, UX, content, communications, and ICT teams to align CMS capabilities with business needs.
- Coordinate and manage relationships with external vendors and delivery partners, ensuring deliverables meet business requirements.
- Translate business, policy, and user needs into clear CMS requirements for technical teams.
- Identify opportunities to improve content processes, authoring experience, and platform effectiveness.
Key Capabilities & Skills
- Demonstrated experience managing, governing, or owning a CMS platform (preferably Sitecore) in a complex or regulated environment.
- Strong understanding of government digital standards, including accessibility (WCAG), privacy, and content governance.
- Ability to operate effectively in a shared ownership model, influencing outcomes without full technical control.
- Strong stakeholder engagement, documentation, and communication skills.
- Familiarity with UX, content design, and digital service delivery practices.
- Exposure to Sitecore architecture, terminology, and cloud based CMS models.
- Understanding of change, release, and risk management processes.
Qualifications
- Relevant tertiary qualification in digital, communications, information technology, or a related field, or equivalent experience.
- Sitecore certification (desirable).
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at RR.T
HTML email developer
Abu Dhabi, UAE
MidFull Time
We are seeking an HTML Email Developer for onsite support in Abu Dhabi. You will develop responsive HTML email templates for English and Arabic campaigns, troubleshoot rendering issues, and ensure cross-client compatibil
1 weeks agoView →
Project Manager Scrum Master
Dubai, UAE
SeniorFull Time
RR.T seeks a Project Manager with 4+ years of experience managing website and mobile app development projects. The role involves leading end-to-end delivery, collaborating with designers and developers, and using Agile/S
2 weeks agoView →